Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Avira installation causes restart crash

24 Aug 2018   #1
Candles60

Windows 7 Home 64 bit
 
 
Avira installation causes restart crash

I am running Windows 7 64 bit. HP Laptop. I had uninstalled Avast and rebooted, downloaded the newest Avira antivirus free version for Windows 7. It installed with no problems, but when restarting blue screen of death said Windows cant start, restore worked thank goodness. I went online and did a virus scan, nothing found. I decided that maybe it was caused by Avast not uninstalling completely so I uninstalled Avast once again, rebooted, did a search and even looked in the registry but it was gone. So thought it would be safe to try again. Same thing happened. Again Restore worked and took me back once again. I had already installed Windows 10 version of Avira on both my other Dell Laptop and Desktop with no problems. What could the problem be one this one laptop? I was able to install Kapersky free antivirus, and it restarted fine. Thank you for your time and any help.




Attached Files
File Type: zip LADYHAWK-Fri_08_24_2018_124325_90.zip (1.78 MB, 1 views)
My System SpecsSystem Spec
.
24 Aug 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi Candles60,
Welcome to SevenForums!
Might have some corrupt system files. sfc /scannow from Administrative Command Prompt
Click in searchbox type:
cmd.exe
Right-click on it when it appears, and choose run as administrator, in CMD window at > type
sfc /scannow yes there is a space between c and /

Quite often BSOD is related to RAM issue,
Click in searchbox type: mdsched select it when it appears, choose Restart now and check for problems.

Update your LAN driver and Intel NETwsw01.sys
My System SpecsSystem Spec
24 Aug 2018   #3
Candles60

Windows 7 Home 64 bit
 
 

Thank you for responding. I tried the scannow and it came back with no integrity violations. Will try the mdsched, and update driver, and get back with you. Thank you!
My System SpecsSystem Spec
.

25 Aug 2018   #4
Candles60

Windows 7 Home 64 bit
 
 

Hi again, the mdsched came back with no memory problem, and I updated all the drivers. There were many drivers that needed updating!! Right now I am afraid to reinstall Avira after all the updates and driver updates. I really don't want to chance another restore. I really appreciate all of your help. Thank you so much!
My System SpecsSystem Spec
27 Aug 2018   #5
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Hi Candles60. I always had problems trying to uninstall Avast completely, even after using their official removal tool and rezjor's unofficial one. Did you run the official Avast removal tool in safe mode?:
Avast Uninstall Utility | Download aswClear for Avast Removal

If you still have Kaspersky Free installed without issue I don't understand why you would want the inferior Avira, particularly as the recently released Kaspersky 2019 has the excellent System Watcher module which was previously only available on the paid suite.

So my advice would be to ensure you have completely removed Avast, or as much of it as you can, and if you are not still using Kaspersky, install the latest version:
https://www.kaspersky.co.uk/free-antivirus

If you like more configurability and a few more features, there is Kaspersky Security Cloud Free instead:
https://usa.kaspersky.com/free-cloud-antivirus

And if you want to supercharge your protection with another layer of security, there's a very good program called OSArmor which complements Kaspersky very nicely:
Prevent Malware and Ransomware with OSArmor | NoVirusThanks

Any questions at all, just post back.

Good luck!
My System SpecsSystem Spec
27 Aug 2018   #6
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

edassange, OP stated using Avira not Avast.
Candles60, Do you have an External Hard Drive, to backup your system? They are getting cheaper all the time.
Free AV's I recommend
Avast
BitDefender
Kaspersky

How to Choose an External Hard Drive | Digital Trends
My System SpecsSystem Spec
27 Aug 2018   #7
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Quote   Quote: Originally Posted by Snick View Post
edassange, OP stated using Avira not Avast.
Candles60 used both. Candles60 experienced problems after installing Avira and suspected it may have been caused by Avast not completely uninstalling, hence my suggestion to use the official Avast removal too (my own experiences with Avast are that it is extremely difficult to fully remove, and even though it may appear to be completely uninstalled after searches, manual checks etc, it isn't). I then suggest using Kaspersky instead of Avira as it has already run without issue and, in my view, is also superior.
My System SpecsSystem Spec
27 Aug 2018   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Thank you edassange, OK got'cha. I run Avast and I am aware of the issues.
My System SpecsSystem Spec
27 Aug 2018   #9
Candles60

Windows 7 Home 64 bit
 
 

Thank you all for the suggestions! I am sticking with Kaspersky.. I like it much better! I will be using the Avast removal tool to be on the safe side. Yes I always back up my PC! I'm mostly running Windows 10 remember...LOL so Windows 7 is for using when Windows 10 updates destroys things, and I have to use Bing to find out wth happened! Good grief. Still I can't just back slowly away. I have to conquer it! Thank you all for helping me to do that!
My System SpecsSystem Spec
28 Aug 2018   #10
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

I think sticking with Kaspersky is a very good decision. It gives considerably better protection than Avira and isn't as resource heavy, and, unlike Avast, it uninstalls cleanly without any problems.

And as I said earlier, if you want to beef up your protection, OSArmor is the perfect companion for Kaspersky.

Good luck!
My System SpecsSystem Spec
Reply

 Avira installation causes restart crash




Thread Tools




Similar help and support threads
Thread Forum
Had an other crash and I suspect it is caused by Avira
I had an other topic here from a month ago: https://www.sevenforums.com/bsod-help-support/373305-driver_power_state_failure-npfs-sys.html I think my recent BSOD crash may be caused by avira as well. It happened when I let my pc run on sleep mode for the night. It turns on each 30 min to do a...
BSOD Help and Support
Please help with crash and restart
Hei,My name degger from indonesia. I have a problem with crash windows here the code : Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 34
BSOD Help and Support
Crash after 1st boot then okay upon restart
My system crashes after the first startup of the day, usually less than 15 minutes of running. It can crash in three different ways, system freeze, system just shuts down or BSOD memory dump. The wrinkle here is that, after I boot it back up, I have no further problems. The system runs fine. So...
BSOD Help and Support
Doesn't crash after restart
With the help of my brother, I built my new system from parts. It seemed to work OK at first, but started having random blue screen crashes on desktop or running browsers (Opera or IE). It seemed to happen mostly when it was idle. Running games worked flawlessly. The crashes came more and more...
BSOD Help and Support
Constant Crash and Restart
Immediately after windows started, which show the desktop, it will crashes that prompt a restart.. some time can see that the ATI CCC cannnot start, also the logitech mouse keyboard setpoint480 cannot start.. using window 7 64 bit, power color 5850, asus P43TD pro... just build the rig.. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:46.
Twitter Facebook Google+