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#1
Spybot won't refund me
Hi! Last week, I bought Business level (though I don't have a business) Spybot search & destroy program. But it didn't install correctly and showed some error messages. It installed some parts but not all. I was very disappointed, and asked them for a refund, but they ignore me. Then in my confusion after that, I deleted the program from my downloads, thinking it useless. Then I downloaded trial Malawarebytes and it found and removed items. I don't plan to keep the program because of the cost. But I wonder if my using Malwarebytes, should have been done before trying to install the SPybot program. I finally decided that since they won't give me a refund, that I might as well try out the Spybot program. But I have no way to undelete it that I know of.
I've decided I may do without antiviruses that cost, and to probably just usually use Windows Defender. And to try to learn more about what I can do on my own to help keep my computer safe from hackers.
But if you know of any way to get Spybot to respond to me, let me know or tell them for me. Thanks! In an email from them, they said they won't respond to me unless I log into the program and put my pin in it. I have the pin still available - but no program, so it will be of no use. Anyhow, if you have a good suggestion about what I might do about this situation, I'll be grateful!