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Windows 7: Hacker chasing me - I'm no longer recognized as administrator

3 Weeks Ago   #1
Debby

Windows 7
 
 
Hacker chasing me - I'm no longer recognized as administrator

Hi! I guess there must be one hacker who has really been chasing me a lot lately. I've had to use my set of restore disks several times this month, already! This last time, I downloaded Microsoft Security Essentials. But today, I'm not allowed to use it or any other files - with the error message showing of, "you need to get admiinistrator rights in order to use program" - or words to that affect. A few days ago, I set permissions to all files to being just myself and nobody else. That seemed to help for a few days. But now, I guess someone is masquerading as being the administrator of this computer, using my name - that's my guess! So my hands are tied! I guess I'll run the restore disks again today! Maybe I should just use that computer for offline work and never go online with it - would that help avoid attacks on the computer? What's your advice? Thanks!


My System SpecsSystem Spec
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3 Weeks Ago   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Debby,

Quote   Quote: Originally Posted by Debby View Post
Hi! I guess there must be one hacker who has really been chasing me a lot lately. I've had to use my set of restore disks several times this month, already! This last time, I downloaded Microsoft Security Essentials. But today, I'm not allowed to use it or any other files - with the error message showing of, "you need to get admiinistrator rights in order to use program" - or words to that affect. A few days ago, I set permissions to all files to being just myself and nobody else. That seemed to help for a few days. But now, I guess someone is masquerading as being the administrator of this computer, using my name - that's my guess! So my hands are tied! I guess I'll run the restore disks again today! Maybe I should just use that computer for offline work and never go online with it - would that help avoid attacks on the computer? What's your advice? Thanks!
I also suggest that you run a full virus scan and Malwarebytes [FREE]!
Are the restore disks that you are using made by you or are they the ones that came with the computer?

I hope this helps!
My System SpecsSystem Spec
3 Weeks Ago   #3
samuria

win 8 32 bit
 
 

What was the exact message from the security it could just be security asking for permission which is normal if you right click and choose run as admin does it work? changing permissions to your self can brick the pc system needs to have control for windows to work
My System SpecsSystem Spec
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3 Weeks Ago   #4
Debby

Windows 7
 
 

Hi! When I try to send the movie maker video I made to a DVD disk - I get this message: "C:\ is not accessible." Similarly, when I clicked on System Restore as if to run it, I got this message, "Windows cannot access C\Windows\system32\rstrui.exe". When I go to user accounts, it does say I am the administrator. Now, I just clicked on Regedit, and I get the error message, "Windows cannot access C:\Windows\regedit..exe. So as you see, no matter what I try to access, it says I can't access it.
My System SpecsSystem Spec
3 Weeks Ago   #5
Debby

Windows 7
 
 

And when I right click to check security property settings, the names i see in there are: system; my computer name; and my name as admiinistrator. System permissions are set to "allow". The permissions for my computer name and for my administrator name are both set to "allow". Do I have any wrong settings in here? I had set them all to "allow" recently.
My System SpecsSystem Spec
3 Weeks Ago   #6
Debby

Windows 7
 
 

I can't find my antivirus, Microsoft security Essentials program, though I have an empty looking shortcut for it. I am not able to get online to download it again. I clicked on it in the downloads, but that did no good. Then I clicked on the not installed program of Malawarebytes in there and it said,"ShellExecuteExfiled, code 12003. The network path was either typed incorrectly, does not exist, or the network provider is not currently available. Please try retyping the path or contact your network administrator." When I click on the microsoft Security Essentials installation icon in the downloads, I get this error message, "Windows cannot taccessC:\Users\Debby\Dowloads\MSEInstalle.exe. Check the spelling of the name. Otherwise there might be a problem with our network. To try to identify and resolve network problems, click Diagnose." And when I clicked on Diagnose, I got this error message, "An error occurred while troubleshooting: " A problem is preventing the troubleshooter from starting."
My System SpecsSystem Spec
3 Weeks Ago   #7
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Go to a known clean computer and create a Windows Defender Offline (WDO) CD.

Go to the following web site:
Access Denied

(Not sure why it says "Access Denied".)

Scroll to the bottom of the screen and click the button which matches your version of Windows (32-bit or 64-bit). Create a WDO disk. Then take that disk to the affected computer and boot with it. This will load WDO, but it won't load Windows. At that point, tell WDO to do a full scan of C:. It will take a while - be patient.

I have had good results with WDO when nothing else would work.
My System SpecsSystem Spec
3 Weeks Ago   #8
samuria

win 8 32 bit
 
 

When you said you have your self rights on everything how did you do that it sounds as if you have screwed up the whole system. Some permission are complex Windows runs as system and if it's removed or doesn't have full control nothing can work
My System SpecsSystem Spec
3 Weeks Ago   #9
Debby

Windows 7
 
 

Thanks for explaining! So I won't give permissions to only myself on everything after this! I managed to copy the small movie onto a flash drive, so that's good! Now I can run the restore disks tomorrow if I need to. But I'd like to know how to make the Windows defender CD - good to know of other additional ways to fix problems in the future! I don't know how to make a windows defender disk-I just now tried, but it failed to work or install on the computer that was having this problem.
My System SpecsSystem Spec
3 Weeks Ago   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by Debby View Post
But I'd like to know how to make the Windows defender CD
See:

Windows Defender Offline
My System SpecsSystem Spec
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 Hacker chasing me - I'm no longer recognized as administrator




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