Security Essentials problem

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  1. Posts : 4
    Windows 7 Home Premium 64 bit
       #1

    Security Essentials problem


    I had just updated security essentials. It showed the system was being protected and was up to date. I then tried to run a quick scan. Part way through it fails saying that (both) it was not updated and realtime protection was off Turning these back on does not help. any suggestions?
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi r0bertd,

    Welcome to SevenForums!

    r0bertd said:
    I had just updated security essentials. It showed the system was being protected and was up to date. I then tried to run a quick scan. Part way through it fails saying that (both) it was not updated and realtime protection was off Turning these back on does not help. any suggestions?
    Something has obviously got corrupted!
    Have you tried un-installing MSE and re-installing it?
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    No I have not as yet. The Windows defender finished its scan without finding any malware. If I delete security essentials will it reinstall on machine reboot or is it more complicated. I have attached a screenshot of the failure
    Attached Thumbnails Attached Thumbnails Security Essentials problem-security-essentials-failure1.png  
      My Computer


  4. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #4

    Hi r0bertd,

    r0bertd said:
    No I have not as yet. The Windows defender finished its scan without finding any malware. If I delete security essentials will it reinstall on machine reboot or is it more complicated. I have attached a screenshot of the failure
    You should be able to uninstall it from Programs and Features and then run WU [Windows Update] where it should appear.
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Security Essentials


    I have uninstalled and re-installed. The scan then went past the previous point but eventually failed again in the same way. I have also done an online scan with Eset antivirus which found no malware. So maybe it is in security essentials. If anyone else has this problem with scan I will be glad to hear (or any other solution)

    thanks for your help
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi r0bertd,

    Unistalling/Reinstalling should have fixed any problems with MSE.

    leads me to think there are other issues.
    can you run these 2 MS repair tools

    sfc /scannow
    SFC /SCANNOW Command - System File Checker

    SURT

    https://www.microsoft.com/en-us/down....aspx?id=20858

    post the logs for both please



    Please be advised support for W7 will cease in January, NO security updates will be offered after that date
    By then you will have to use another AV and browser, if you use IE11

    i would go for Bitdefender FREE, it is lightweight with has no other features built-in

    Roy
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Security Essentials problem


    Sorry! I have given up. Despite there having arrived an update for Security essentials itself as opposed for the virus definitions (kb3068708) it was still failing at random places in the scan. So I have uninstalled Security Essentials and used another antivirus (AVG). So I am not in a position to try these suggestions.

    Thank for the ideas.
      My Computer


  8. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #8

    Hi r0bertd,

    r0bertd said:
    So I have uninstalled Security Essentials and used another antivirus (AVG).
    I have used AVG for many years and I have never had a problem with it!
      My Computer


  9. Posts : 3
    8.1
       #9

    r0bertd said:
    I had just updated security essentials. It showed the system was being protected and was up to date. I then tried to run a quick scan. Part way through it fails saying that (both) it was not updated and realtime protection was off Turning these back on does not help. any suggestions?
    Its not just you its affecting all users of Windows 7 and 8.1, due to the recent definition updates. I got this even on my 8.1 machine, 10 is fine though.

    Windows 7, 8, 8.1 Windows Defender und Security Essentials mit Problemen (19.03.) [Update] | Deskmodder.de

    Translate it via google.
      My Computer


  10. Posts : 194
    Windows 7 Home Premium 64 bit
       #10

    I have the exact problem. This thread is very helpful. I will be following. Thank you.
      My Computer


 
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