Both ESET and Windows Defender aren't turned on


  1. CrossAlex21
    Posts : 16
    Windows 7 Pro
       New #1

    Both ESET and Windows Defender aren't turned on


    Whenever I restart my pc or turn on my pc, It says that the Firewall, Spyware and Virus Protection programs are turned off. Please help me!
      My Computer
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  3. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #2

    Hi CrossAlex21,

    Welcome to SevenForums!

    CrossAlex21 said:
    Whenever I restart my pc or turn on my pc, It says that the Firewall, Spyware and Virus Protection programs are turned off.
    Download and run Malwarebytes [FREE] from here => Malwarebytes.

    I hope this helps!
      My Computer
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  4. CrossAlex21
    Posts : 16
    Windows 7 Pro
    Thread Starter
       New #3

    What will that do?


    Will this check for any viruses?
      My Computer
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  6. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #4

    Hi CrossAlex21,

    CrossAlex21 said:
    Will this check for any viruses?
    It will check for Malware which can make your computer act in an unusual way [like you are having]!
    You should also check for viruses using your installed virus software [Eset Internet Security]. You should be able to run [launch] it from a cmd prompt or in Safe Mode!
      My Computer
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  7. CrossAlex21
    Posts : 16
    Windows 7 Pro
    Thread Starter
       New #5

    No malware found


    I have runned the scan on my Antivirus, it says it's clean. I have some corrupted files, will that cause the problem?

    HTML Code:
    CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.18918_none_8e17ff23dc443457\mstscax.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.18918_none_31f963a023e6c321\mstscax.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-mfds_31bf3856ad364e35_6.1.7601.19145_none_0de965266895086c\mfds.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-ntshrui_31bf3856ad364e35_6.1.7601.17755_none_c4602298477e94b2\ntshrui.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-p..talcontrolssettings_31bf3856ad364e35_6.1.7601.18020_none_5c582edf5a7b8fab\Wpc.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18984_none_84dc1bf1644be132\tiptsf.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-directshow-devenum_31bf3856ad364e35_6.1.7601.19091_none_5aeb5eab9e715f66\devenum.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mp3dmod_31bf3856ad364e35_6.1.7601.19091_none_eec8dc8638324f15\MP3DMOD.DLL
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-resampledmo_31bf3856ad364e35_6.1.7601.19091_none_a119a85036f6dae4\RESAMPLEDMO.DLL
    Will some of the corrupted Windows files cause the problem?
      My Computer
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  8. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #6

    Hi CrossAlex21,

    CrossAlex21 said:
    I have runned the scan on my Antivirus, it says it's clean. I have some corrupted files, will that cause the problem?
    The corrupted Win 7 files can cause problems.

    Under the heading sfc [System File Checker] . . ., please run SFC.bat, Options [2] and [3] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

    SFC can correct corrupted .dll [Dynamic Linked Library] files which is what the corruptions are as per your post.

    There is further information in Post #1.

    I hope this helps!
      My Computer
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  10. CrossAlex21
    Posts : 16
    Windows 7 Pro
    Thread Starter
       New #7

    What should I do now?


    I have runned the SFC command and it says "Windows found corrupted files but couldn't fix some of them" Should I access Repair My Computer and click Startup Repair in Advanced Settings?
    Are the corrupted files cause of this problem in the first place?
      My Computer
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  11. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #8

    Hi CrossAlex21,

    CrossAlex21 said:
    I have runned the SFC command and it says "Windows found corrupted files but couldn't fix some of them".
    [1] Did you run Option 3?
    [2] If so, please upload the CBS_ERRORS.txt file on the desktop.

    Thanks.
      My Computer
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  12. RolandJS
    Posts : 2,774
    Windows 7 Professional 64-bit
       New #9

    PaulB, would a repair install be helpful here, after making sure backups are made?
      My Computer
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  13. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #10

    Hi RolandJS,

    RolandJS said:
    PaulB, would a repair install be helpful here, after making sure backups are made?
    This thread is dead!

    He started a duplicate thread where members are helping him here =>
    Windows Corrupted files, runned sfc and fixed some of them.
      My Computer
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