Should I Reinstall Windows 7 on Home PC After Malware infected it?


  1. Posts : 10
    Windows 7
       #1

    Should I Reinstall Windows 7 on Home PC After Malware infected it?


    I have Dell PC running Windows 7 Ultimate usually I used to play games on it. Couple of days ago it got infected by malware and when I web browser, suspicious websites opens up (Crypto) and some times it open 18 + websites on my PC. In addition I also experience performance issues sometime freezing and crashing while playing old games. I need suggestions regarding how to clean my Windows or I should reinstall it?
      My Computer


  2. Posts : 600
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #2

    What is the exact 7-character "service tag" number on your Dell?

    Does it still have all of its original hardware, or has some hardware been added to it or upgraded?

    Do you have Windows 7 install media for it, and does it include Service Pack 1?
      My Computer


  3. Posts : 3,562
    win 8 32 bit
       #3

    Have you scaned the pc to see if it removes anything?
      My Computer


  4. Posts : 10
    Windows 7
    Thread Starter
       #4

    samuria said:
    Have you scaned the pc to see if it removes anything?
    Yes I did it but not satisfied with the performance
      My Computer


  5. Posts : 6,874
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi

    depending on which route you want to take

    keep and clean --- shootover to BleepingComputers and follow the instructions here
    Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help - Virus, Trojan, Spyware, and Malware Removal Help

    Reinstall - if your running W7 Pro a Dell Iso can be found at Heidoc

    note
    if there is a Crypto program on your system, therfor its likely mining which is causing your performance problems
      My Computer


  6. Posts : 600
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #6

    yatoto:

    You have not answered any of the 3 questions in post #2.
      My Computer


  7. Posts : 10
    Windows 7
    Thread Starter
       #7

    torchwood said:
    Hi

    depending on which route you want to takekeep and clean --- shootover to BleepingComputers and follow the instructions here
    Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help - Virus, Trojan, Spyware, and Malware Removal
    Reinstall - if your running W7 Pro a Dell Iso can be found at Heidoc
    note
    if there is a Crypto program on your system, therfor its likely mining which is causing your performance problems
    Let me check and update if its works for me

    - - - Updated - - -

    flavallee said:
    What is the exact 7-character "service tag" number on your Dell?
    Does it still have all of its original hardware, or has some hardware been added to it or upgraded?
    Do you have Windows 7 install media for it, and does it include Service Pack 1?
    I have added a graphic card on my PC, No I don't have Windows 7 media.
    Do I share my service tag number here ?
      My Computer


  8. Posts : 20
    Windows 7 Home Premium x64
       #8

    You can use system restore to restore to the point before your pc got infected
      My Computer


  9. Posts : 10
    Windows 7
    Thread Starter
       #9

    mrlink2k said:
    You can use system restore to restore to the point before your pc got infected
    Okay will do it and hopefully it removes malware
      My Computer


 

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