MaywareBytes won't update


  1. Posts : 218
    Windows 7 Ultimate x64
       #1

    MaywareBytes won't update


    I have version1.75.0.1300. I've been manually updating every day without a problem. Yesterday when I went to update, I got a pop-up that said, "You have the latest database version." It was the same message today. It's unusual for it to go this long without an update. I contacted MalwareBytes and they won't help because I don't have a paid version. This is a screen shot showing the last database:
    Attached Thumbnails Attached Thumbnails MaywareBytes won't update-mwb.jpg  
      My Computer


  2. Posts : 1,849
    Windows 7 pro
       #2

    1.75 is almost 10 years old. They stopped with end of life support almost 7 years ago so perhaps they finally decided to stop with definition updates. Just a moment... Have you tried a reinstall? I would try their forums. Malwarebytes Forums
      My Computer


  3. Posts : 218
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I tried to access the forums, but it isn't recognizing my user name or password.

    Is there a newer version that would work with Windows 7?

    Maybe I don't really need it, it's not an active program. It only detects malware if a scan is run. I do have Microsoft Security Essentials installed which is a constantly monitoring program. I installed the MalwareBytes in May 2015.
    Last edited by debodun; 4 Weeks Ago at 15:27.
      My Computer


  4. Posts : 1,849
    Windows 7 pro
       #4

    It looks to me like it's still supported. I found an article stating that they'd support it as long as possible. If you'd never registered on that forum before you'll have to register.
      My Computer


  5. Posts : 218
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Supported or not, I can't update the definitions.

    I have an account on their support forum, but it won't let me sign in. when I enter the info to sign in, it says, "That user name and password are already in use." I tried to create another account, but it wouldn't let me.
      My Computer


  6. Posts : 1,849
    Windows 7 pro
       #6

    If they stopped providing definition updates to your version then you won't be able to get updates. The reason why I suggested their forum was to find out if they are still doing definition updates because I couldn't find out either way. If you can't login and says that your email is in use then you'll have to use another email account. The only suggestion I have is to try a reinstall. You didn't say if you did that. You can also install the new version.
      My Computer


  7. Posts : 722
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #7

    The current version of Malwarebytes is 5.1.0.102
    It's much more bloated than the very old version you have, so you'll have a bit of a learning curve.

    And it's no longer named Malwarebytes Anti-Malware
    It's now named only Malwarebytes
      My Computer


  8. Posts : 79
    Windows 7 Ultimate x64
       #8

    Malwarebytes exactly, this tool did have the time to notify and analyze the majority of viruses until the adwcleaner tool that fulfills its function.
      My Computer


  9. Posts : 57
    Windows 7 Pro x64
       #9

    White said:
    Malwarebytes exactly, this tool did have the time to notify and analyze the majority of viruses until the adwcleaner tool that fulfills its function.
    You need to configure IP address and mailing address as same for anti virus definition to function key. Perform scan as such.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:52.
Find Us