New
#41
It looks right 4.29 MB download?
Are you able to get all updates from Windows?
Yes all windows updates are installed (double-checked last night). My file size is 4.83.
Just to make sure I didn't have a bad dowload file, I re-downloaded and reinstalled for same results.
In situations such as this I like to give my generic I-don't-know-the-answer-but-this-always-works reply: Have you tried a Repair Install?
I haven't tried this yet. Was hoping I might avoid this as I have never had to do before (and therefore a little uneasy about the process) and I need to have a chunk of quiet time that I can set aside for this (which I won't have until next week). I was also hoping that there might ultimately be an explanation. But, given the amount time that several experts have given to this issue I am guessing that it may just be inexplicable and that a repair install is my best option.
Jonathan - thank you for providing the link to the repair instructions. I am sure this is a very basic question but I did not get windows media with my laptop. I did create recovery and boot disks - is this basically what I need?
If you got the installation media (usually a DVD) with your laptop, you can do a Repair Install. The installation media differs from Windows media player, note.
Did not get any media with laptop.
See if you can borrow one from a friend who has the same OS. Or contact the computer manufacturer, and if that does not work, you can order the media from MS for the cost of the shipping.
Thanks Jonathan - I will see what I can do to get a hold of.
Support, or the forums (right hand side) may be of further assistance to you :)
Lenovo Support & downloads - Overview - ThinkPad L410, L510, SL410, SL510