New
#21
Same here.
Help!
Hello!,
I need advice as to how to fix my Vista Home Premium Acer Laptop.
It all started with a preinstalled trial of Norton security crashing the computer. I had to mail the computer to Acer in Texas to even be able to get back on. There was no password being used to sign onto
the computer, but it started asking for one to be typed in. When I typed in the word CLEAR, It said WRONG PASSWORD, and wouldnt let me on.
Acer did reinstall the system.But unfortuenately also the
Norton trial. Now my whole computer has been taken over by a Banker Trojan using the -csrss file to control the taskmanager ,and it has rewritten the whole registry, and also placed itself as a user.
Now when I try to remove the users account it says Error 1069
cannot remove Users.Please can you tell me anything that will help
fix this huge problem? Also when I reinstall with the instalation disks and the disks finish, [the computer isnt even connected to the internet ]it goes to a blue screen that says ,Please Wait Windows Installing Updates. I think this is the the Trojan rewriting the registry again
The computer has stopped any security software from being installed and I cant run and online scan because it says Internet
Explorer Has Incountered A Problem And Needs To Close.
Thank You for any answers in advance! I will really appreciate it.
Jazznanny
Hi jazznanny,
The only thing I would suggest is to send it back and when you get it back from them, uninstall Norton and all symantec files and install Avast Home Edition. It's free. Keep it on monitoring. Run a boot time scan just to be sure.
If this is for Vista, your post will be responded to better in the Vista forum.
Vista Forums
Yes it does make you jump the first time, I had it installed on my husbands XP machine and it was quite interesting when we first heard it, I've just installed Windows 7, well I'm posting from it now, and I installed the free version of Avast onto it and the first time it did it frightened the life out of me, the volume was too loud
New Avast antivirus version 4.8.1335 released 1/05/2009. See first post for more details. :)
Shawn
I have decided to install Avast Home on my W7 installation because the beta version of Kaspersky has expired, and the full version of Kaspersky Internet Security 2009 is not W7 compliant (blue screens), although it does satisfactorily run in Vista.
What I want to know is this: Is it possible to install Avast Home on a multi-boot system (one installation per OS), as I am thinking of doing that when my KIS licence expires (and certainly when W7 is released as a full product)?
Hi Dwarf,
Yes, once you have registered Avast for your free license key number, you can install Avast as many times as you like on multiple computers or OS's using the same number. :)