Warning - Superantispyware Installer Will Cause BSOD

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  1. ablib
    Posts : 4
    Vista
       New #11

    Win7 already has excellent antispyware, Windows Defender, why would you even bother with a 3rd party product?

    Are you kidding? Or being sarcastic maybe?
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  3. djs
    Posts : 68
    Windows RC 7100 x64, Vista Ultimate x64,
       New #12

    SuperAntiSpyware free edition v4.24.1004 installed and runs perfectly on my win 7 x64 installation. It updates and runs a scan correctly.
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  4. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
    Thread Starter
       New #13

    Maybe they've changed the installer. I'll try it on my x86 and report back.
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  6. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
    Thread Starter
       New #14

    OK - this time no BSOD but it refused in x86 with the popup "Windows Installer Has Stopped Working - send more info?"
    I tried direct installation, saving and then compatibilty mode and even running as Admin, all the same result.
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  7. djs
    Posts : 68
    Windows RC 7100 x64, Vista Ultimate x64,
       New #15

    It seems as if it only works on a 64 bit installation.

    I've installed win 7 32 bit and 64 bit, but I've only installed software and played with the 64 bit installation so far.
    I will try and install in x86 and report back.
    Last edited by djs; 20 Jan 2009 at 08:41.
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  8. johngalt
    Posts : 4,364
    Windows 11 21H2 Current build
       New #16

    Hmmm, sounds similar to my experiences with SEP 11 - One of Symantec's biggest complaints about Vista was that the kernel was locked up too tight for their software (and particularly their enterprise software) to run correctly, and that was one of the things that SP1 fixed for Vista.

    I wonder if W7 went back to he tightened kernel code that they originally used for Vista....
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  10. kevout
    Posts : 1
    xp
       New #17

    Ex_Brit said:
    Tried it twice without and then with compatibility mode - each time BSOD before the installation can complete.

    Fortunately you can boot back up again successfully. Good job as SA wont uninstall in Safe Mode.

    I had to download and run their uninstaller as it fails to appear in CP > Programs > Uninstall a Program.

    I've attached it if anyone else falls victim. It takes a couple of seconds to run and then reboot is necessary.

    It's a pity as SA is quite a good anti-spyware agent & is a good last resort against Vundo before going the Hijackthis route.
    Thanks for the info! However, it's not helping me at all...here's why. I upgraded to Windows 7 RC from a Vista Ultimate installation (x86), which already had SA installed on it. Now, whenever I boot Win 7, it's only a matter of seconds before the BSOD appears, and then the computer restarts after 2-3 seconds. I don't even have time to run the uninstaller. Any suggestions? Thanks so much!

    Oh, and for what it's worth: this was just an old drive that I use mostly for experimenting with new operating systems - there's nothing to be lost here, so this isn't exactly a vital issue...just annoying as all get out.
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  11. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
    Thread Starter
       New #18

    Run the "SuperAntispyware Uninstaller Assistant" as they call it.

    See this page: SUPERAntiSpyware.com - Frequently Asked Questions
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  12. Brink
    Posts : 71,271
    64-bit Windows 10 Pro
       New #19

    It seems that the latest 4.26.1006 version of SuperAntispyware is working fine on my 64-bit Windows 7 (7229) build.
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  13. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
    Thread Starter
       New #20

    I guess they've been working on it since we first tried it.
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