New
#11
I have them both downloaded and have tried searching for the Trojan but neither of the programs pick it up ??
Virus Removal
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New #12
Do you have "Teatimer" with Spybot s&d?
Also, you didn't answer the 3 questions in my first post to you.
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New #13
Before trying to remove the infection did you disable 'system restore?' :)
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New #14
Please update all your AV/Antispyware/Antimalware programs to their latest database definitions.
Then for spybot,make sure you've got "Teatimer" enabled. Immunize your system once you got the updates for spybot. After that run a deep full scan with all your security softwares. See if any of them picks up the trojan.:)
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New #15
The reason I asked about Teatimer is because it will protect what is knows, and will interfer with 'cleaning' an infected system.
I don't care for Teatimer at all!
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New #16
Having Teatimer enabled will interfere with the scan process? Didn't know about that.
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New #19
Oh right ok I shall disable the tea timer if I can do that?? and update everything and do a full scan. I shall then get back to you.
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New #20
Yes they are.[I said:
Windows is fine all up too date. ( if that is what it means)
I do but and it is enabled and working.
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