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Windows 7: Avast no longer automatically updating on new W7 laptop

14 Mar 2010   #11
manhunter2826

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Thanks Peb, I might give that a go. I am reluctant to go back to version 4.8 but might not have a choice. Does anyone still think there might be a prob with my settings after reading my first post? I'd also like to say that Avast is 'running'; the small icon rotates as i browse the web etc. It's purely a problem with automatically updating that I have - and cannot understand why. Thanks.


My System SpecsSystem Spec
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14 Mar 2010   #12
manhunter2826

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Update settings - proxy
Quote:
Finally, click on "Test connection" to test whether the internet connection (based on the entered settings) works.

This if from the avast help info program and the Test connection button is missing from my settings. Weird! Really wish avast would resolve these problems; it's always been really reputable in the past.
My System SpecsSystem Spec
14 Mar 2010   #13
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

manhunter did you do as Dinesh said and tried a reinstall ? just could be a bad install uninstall and run ccleaner then reinstall ,it may help
My System SpecsSystem Spec
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14 Mar 2010   #14
manhunter2826

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Quote   Quote: Originally Posted by pebbly View Post
manhunter did you do as Dinesh said and tried a reinstall ? just could be a bad install uninstall and run ccleaner then reinstall ,it may help
OK, will do now, thanks Peb and dinesh too. Will let u know in a few minutes.
My System SpecsSystem Spec
14 Mar 2010   #15
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

ok, good luck
My System SpecsSystem Spec
14 Mar 2010   #16
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

One thing to check that caused me some problems - make sure that the "My computer is permanently connected to the Internet" is checked, in the avast settings

For some reason my install did not do this on install, and I had the same issue with no auto update. Do this even if you have dial-up connection, and as long as you are on-line when Avast is set to update it should do so. If you are off-line, avast will keep trying to connect and it should update the next time you go on-line
My System SpecsSystem Spec
14 Mar 2010   #17
myzr7

Windows 7 Ulti. x64
 
 

Had a look at my install on a xp box and found some settings that might affect your updates. I did not have the test connect button. Maybe your firewall is blocking you? Good luck to you with this problem.
Avast no longer automatically updating on new W7 laptop-avast5-setiings2.jpg


My System SpecsSystem Spec
14 Mar 2010   #18
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Barman58 View Post
One thing to check that caused me some problems - make sure that the "My computer is permanently connected to the Internet" is checked, in the avast settings

For some reason my install did not do this on install, and I had the same issue with no auto update. Do this even if you have dial-up connection, and as long as you are on-line when Avast is set to update it should do so. If you are off-line, avast will keep trying to connect and it should update the next time you go on-line
thank you Barman58, you amaze me , always come up with the best answer
My System SpecsSystem Spec
14 Mar 2010   #19
manhunter2826

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

thanks barman and myz also; i only use inbuilt W7 firewall and have not changed any settings; I was thinking firewall was not the issue as i can manually update avast - no errors etc. Just downloading again now and will take another look. thanks all
My System SpecsSystem Spec
14 Mar 2010   #20
manhunter2826

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Quote:
One thing to check that caused me some problems - make sure that the "My computer is permanently connected to the Internet" is checked, in the avast settings
OK folks, Peb, I did as u suggested: removed, ran ccleaner, downloaded and installed version five again. Barman, thanks, as done as u suggested (this was unticked before). Only time will tell I suppose but this does look promising: as soon as I installed it fetched the updates automatically as it usually does. Thanks so much for all your help. I will leave the thread open perhaps until the next update - that way i will know conclusively.
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 Avast no longer automatically updating on new W7 laptop




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