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#1
Home Premium UAC Lockout
I help out a friend with her computer every once in a while, and apparently her copy of Home Premium (included on a Dell desktop) has prevented her from running anything other than included-programs (ie Internet Explorer) and Office 2007. There is no password on her account, and everything was fine since the last time I visited. Basically anything that requires admin privileges (which she is) brings up the UAC "allow/deny access" box. But here's the thing. It says to type in an administrator password, although there is no password to be typed in.
Also, the supposedly "hidden" Windows 7 Admin account that comes with no password by default now appears on the logon screen. That's why it doesn't give a password box to type one in. Doing some research, I figured out that I can make a new user and add it to the administrator group through the recovery console, but doing that just gave me an error. I am aware this is a bug in Windows, and am 100% sure this is not malware. I've done my research, but have yet to find a less-invasive fix. Can anyone help me out on this one? I'm stumped. I cannot access UAC to deactivate it.
PS: I can access her computer through LogMeIn, but I suspect I'll need to be physically there.