Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Understanding HijackThis

28 Mar 2010   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Also PC Pitstop Forums?
The question mark is part of the address ... not a question


My System SpecsSystem Spec
.
28 Mar 2010   #12
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Yup, I missed PCP. Added a link to the Viruses, Spyware, Adware forum.
My System SpecsSystem Spec
28 Mar 2010   #13
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Hmm, I am so glad I always have yesterdays image and do not have to jump thru all those hoops.
My System SpecsSystem Spec
.

28 Mar 2010   #14
Corrine

Windows 7 & Windows Vista Ultimate
 
 

As you know, whs, most people are not that organized or diligent. At the sites that I administer, I ask that the posted logs include an ARK scan and also t hat ERUNT be installed to ensure there is a valid registry backup.

(Although not active at all of the listed sites, I bet that between Jacee and myself we are most likely a member of most of the listed sites -- at least the English language sites and some of the non-English sites that have private forums for the security community.)
My System SpecsSystem Spec
28 Mar 2010   #15
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Corrine, with that being said, I will continue telling people that frequent imaging is their best protection. Apart from a $50 to $70 external disk, it takes so little that everybody should really do it.
My System SpecsSystem Spec
29 Mar 2010   #16
Victek

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
If you don't know how to do an in depth analyzing and cleaning, then it is best to ask in a forum where security adviser's have been trained. This is voluntary, free help. Or you could pay a couple hundred dollars to a PC shop.
.
Free log analysis from pro security advisers is a terrific resource, however sometimes there isn't enough time to make use of it. In the field I often have 3-4 hours max to get a system up. If I can't clean it in an hour I have to move on to data backup and re-installation of the OS. I was thinking that maybe HiJackThis combined with automated log analysis could be "Plan B" when on demand scanners fail, but it sounds like the automated analysis can't be relied on (?)
My System SpecsSystem Spec
29 Mar 2010   #17
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, Victek.

Nothing beats a visual inspection and too much can be hidden from HJT -- or just not available for evaluation.
My System SpecsSystem Spec
29 Mar 2010   #18
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote:
If I can't clean it in an hour I have to move on to data backup and re-installation of the OS.
How come you are not using imaging? That would be a lot faster. Or are those customers on which you have no influence on what they are doing.
My System SpecsSystem Spec
29 Mar 2010   #19
Victek

Windows 7 x64
 
 

Quote   Quote: Originally Posted by whs View Post
Quote:
If I can't clean it in an hour I have to move on to data backup and re-installation of the OS.
How come you are not using imaging? That would be a lot faster. Or are those customers on which you have no influence on what they are doing.
.
Unfortunately these are not personal customers that I can educate over time and setup on a proper backup/imaging schedule. They are folks that I help through an "on call" tech service I accept work from. I go to them and can't remove their systems. It's a small time window that limits my cleanup options
My System SpecsSystem Spec
29 Mar 2010   #20
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Since you working via a tech service, Victek, perhaps you would find it advantageous to obtain a Malwarebytes' Anti-Malware Technician's License. It is an annually renewable subscription. With that license, you can install MBAM on disk or USB key or both and then update the rules.ref file from your own copy on your own computer to take to your customer's computer. There is a license restriction that you can use it on only one computer at any given time and that it must be uninstalled before using it on another computer.

Inquires can be made about the Technician's License here: Corporate Licensing : Malwarebytes
My System SpecsSystem Spec
Reply

 Understanding HijackThis




Thread Tools




Similar help and support threads
Thread Forum
HiJackThis
I have the version of HiJackThis that has to install. I am looking for the stand alone version. If anyone know were to get this, I would appreciate the information. Thank you
Software
Need help with HijackThis log
Hi, my computer is infected with some malware that hijacks the browser - doesn't matter which one - IE, Firefox, Chrome. It allows you to do a search in any of the search engines. But once you get your search results page, clicking on any link will trigger the malware to redirect the link to...
System Security
Help with HijackThis
I have just removed a trojan and it seems that there are still parts of it in the system. I have managed to get online, but when I go to any antivirus site it still tries to redirect me to another site. I can access all sites with right-clicking and opening the site in a new tab. but it seems...
System Security
HijackThis Help?
I'm having problems with my browser and I'm being directed to these pages that pretend to be this Java thing. So I installed this HiJackThis program. I need help with this Log... What should I fix?
Performance & Maintenance
HijackThis
When someone has the time, will you please have a look at this for me? Thank you very much! :)
System Security
HiJackThis
Does anyone know if this works ok with win7?
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App