Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: removing norton

04 Jun 2010   #21
McSeven

W7 Prof 64 bit
 
 

After putting up with Norton's stupid technical support I trashed it and got Avira Premium Suite. Norton would not load correctly on my development machine and it would not uninstall either. lol The game me the usual run-a-around. I had to hunt and peck for files and then used Registry Crawler to get rid of there stuff. Aarrgg!


My System SpecsSystem Spec
.
04 Jun 2010   #22
Victek

Windows 7 x64
 
 

Quote   Quote: Originally Posted by McSeven View Post
After putting up with Norton's stupid technical support I trashed it and got Avira Premium Suite. Norton would not load correctly on my development machine and it would not uninstall either. lol The game me the usual run-a-around. I had to hunt and peck for files and then used Registry Crawler to get rid of there stuff. Aarrgg!
.
Sorry you had a bad experience. I don't know why they didn't direct you to the Norton Removal Tool. It has always worked when the regular uninstaller fails.
My System SpecsSystem Spec
04 Jun 2010   #23
malexous

Arch Linux 64-bit
 
 

Quote   Quote: Originally Posted by McSeven View Post
After putting up with Norton's stupid technical support I trashed it and got Avira Premium Suite. Norton would not load correctly on my development machine and it would not uninstall either. lol The game me the usual run-a-around. I had to hunt and peck for files and then used Registry Crawler to get rid of there stuff. Aarrgg!
When was this?
My System SpecsSystem Spec
.

04 Jun 2010   #24
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi McSeven

Sorry to hear of your recent frustration.

After doing some research I found that the two main reasons that could have caused you problems with the norton install are:
  • Trying to install norton onto a system that has an RC version OS, and one instance of failure on an RTM version, but your specs. list shows a finished version of win7.
  • The other, and more pressing reason is incompatible drivers.
How did your development machine work before you installed norton, were you having any stability problems?

One last thought...And a question that has to be asked, did you make sure you had the latest norton 2010, and it was the x64 version before you tried to install?




How is your Avira working? I found one instance of this:
Quote:
The application has failed to start because its side-by-side configuration is incorrect.”
Doing a google search found this:
The application has failed to start because its side-by-side configuration is incorrect. - Google Search


Without going into it further that may be another reason why norton gave you trouble, it's side by side config was incorrect.


My norton was already pre-installed bloatware, and I dreaded when the time came to uninstall it, but luckily for me it was pretty much frustration proof just took a little time is all.
My System SpecsSystem Spec
05 Jun 2010   #25
McSeven

W7 Prof 64 bit
 
 

Quote   Quote: Originally Posted by Victek View Post
Quote   Quote: Originally Posted by McSeven View Post
After putting up with Norton's stupid technical support I trashed it and got Avira Premium Suite. Norton would not load correctly on my development machine and it would not uninstall either. lol The game me the usual run-a-around. I had to hunt and peck for files and then used Registry Crawler to get rid of there stuff. Aarrgg!
.
Sorry you had a bad experience. I don't know why they didn't direct you to the Norton Removal Tool. It has always worked when the regular uninstaller fails.

I had the Removal Tool and it didn't work.
My System SpecsSystem Spec
05 Jun 2010   #26
McSeven

W7 Prof 64 bit
 
 

Quote   Quote: Originally Posted by malexous View Post
Quote   Quote: Originally Posted by McSeven View Post
After putting up with Norton's stupid technical support I trashed it and got Avira Premium Suite. Norton would not load correctly on my development machine and it would not uninstall either. lol The game me the usual run-a-around. I had to hunt and peck for files and then used Registry Crawler to get rid of there stuff. Aarrgg!
When was this?

With the 2009 version I should have said. I had communicated with a peticular individual from Norton technical support and he was very rude.
My System SpecsSystem Spec
07 Jun 2010   #27
pepper03

Windows 7 Home Premium Edition (64-bit)
 
 

I downloaded and used the removal tool and then searched the HD for anything left.

No problems at all.
My System SpecsSystem Spec
07 Jun 2010   #28
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by pepper03 View Post
I downloaded and used the removal tool and then searched the HD for anything left.

No problems at all.
Hi! pepper03, welcome to W7F
That's good news.

After reading up on how to remove norton I kept seeing how many other users were having problems, and hoped that I could avoid them to.


p.s. Thank You to the Mod that marked my thread solved!

Anak
My System SpecsSystem Spec
07 Jun 2010   #29
pasquanel

Win 7 Home Premium 64 bit
 
 

I know Norton had a bad reputation as a resource hog and not very effective overall but the new Norton 360 is probably the best piece of anti virus anti malware out there now!
Don't let past prejudices lead your decisions this is a great software suite! The backup alone is worth it.
My System SpecsSystem Spec
07 Jun 2010   #30
Victek

Windows 7 x64
 
 

Quote   Quote: Originally Posted by pasquanel View Post
I know Norton had a bad reputation as a resource hog and not very effective overall but the new Norton 360 is probably the best piece of anti virus anti malware out there now!
Don't let past prejudices lead your decisions this is a great software suite! The backup alone is worth it.
.
With the release of N360 v4 the product caught up with NIS 2010, but I'm wondering if NIS 2011 is going to pull ahead again? Seems to me the only significant feature N360 adds to the mix is the online backup, but there are a number of free 2 gig online backup solutions available. I also happen to prefer the NIS interface, but over all I agree that the Norton line has dramatically improved and is competing at the front of the line, alongside ESET, etc. I have installed and uninstalled NIS 2009 and 2010 quite a few times on a number of machines and haven't had problems. That doesn't negate that some people still do, but you have look at the big picture and remember that even with a very good piece of software there will be problems for a small percentage of users.

As far as phone support goes I suggest avoiding it whenever possible for all security software products. Online chat or message forums are more effective because they remove issues of bad call quality, difficulty understanding the accents of people in other countries, etc. Online chat is particularly effective because there is often an option to allow the technician to connect to your system and fix the problems directly.
My System SpecsSystem Spec
Reply

 removing norton




Thread Tools




Similar help and support threads
Thread Forum
Antivirus not working properly after removing Norton 360
Hi guys, Norton 360 subscription expired recently in my uncle's laptop running W7 Home Premium x64. I suggested him free antivirus solutions as Norton was slowing his PC down and moreover there isn't anything important enough on it to warrant paying for an antivirus software. Anyway, I wanted...
System Security
wep vs Norton
Hello At home I have wpa behind a router and use MSE. My daughter is allowing me the scurity key to access her network but she has wep with Verizon and will not change even though I offerd to do it. Would you reinstall Norton that comes free with Comcast to use on her network or continue to...
System Security
Norton 360 v5
Has any one started using Norton 360 v5..Any comments regarding it..
System Security
norton
when i bought my laptop it came with free norton for a while and now it is expired im looking to get around paying what anti virus programs are cheap,free or downloadable and trust worthy enough to use or download?
Performance & Maintenance
Norton 360
I was pleased with N360 on Vista and continue to be so with N360 v3 on W7. Am I correct that in addition to keeping the Windows firewall OFF, I should also OFF Defender when running Norton? Mark
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App