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Windows 7: removing norton

07 Jun 2010   #31
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Victek View Post
Quote   Quote: Originally Posted by pasquanel View Post
I know Norton had a bad reputation as a resource hog and not very effective overall but the new Norton 360 is probably the best piece of anti virus anti malware out there now!
Don't let past prejudices lead your decisions this is a great software suite! The backup alone is worth it.
.
With the release of N360 v4 the product caught up with NIS 2010, but I'm wondering if NIS 2011 is going to pull ahead again? Seems to me the only significant feature N360 adds to the mix is the online backup, but there are a number of free 2 gig online backup solutions available. I also happen to prefer the NIS interface, but over all I agree that the Norton line has dramatically improved and is competing at the front of the line, alongside ESET, etc. I have installed and uninstalled NIS 2009 and 2010 quite a few times on a number of machines and haven't had problems. That doesn't negate that some people still do, but you have look at the big picture and remember that even with a very good piece of software there will be problems for a small percentage of users.
I may have not made myself clear when I replied to pepper03.

I have no doubt that norton is a fine program, and we had absolutly no problems with it during the trial, but it is an economical decision on our part, being that my DW, and me are on fixed incomes.

I didn't care about other user's general gripe's about problems, my concern was with how smoothly I could accomplish its removal.



Very sage advice.......
Quote:
As far as phone support goes I suggest avoiding it whenever possible for all security software products. Online chat or message forums are more effective because they remove issues of bad call quality, difficulty understanding the accents of people in other countries, etc. Online chat is particularly effective because there is often an option to allow the technician to connect to your system and fix the problems directly.



My System SpecsSystem Spec
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08 Jun 2010   #32
malexous

Arch Linux 64-bit
 
 

Quote   Quote: Originally Posted by Victek View Post
I'm wondering if NIS 2011 is going to pull ahead again?
Yep.

Computer Security Systems | Compare Norton Products
My System SpecsSystem Spec
09 Jun 2010   #33
pepper03

Windows 7 Home Premium Edition (64-bit)
 
 

I dropped it for economical reasons as well.

The trial was over and I switched to the one Cox provides for no charge.

The removal took about an hour. I used the download from the Norton website to remove the program and then cleaned up the rest of the files still left manually.
My System SpecsSystem Spec
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09 Jun 2010   #34
codyw

Windows 7 Ultimate x64 with SP1
 
 

There is a Norton Removal Tool. It is a small free download on Symantec's site.

www.symantec.com/nrt

If using Internet Explorer, it will ask you if you trust and want to download the file. Allow the download to be downloaded.
My System SpecsSystem Spec
09 Jun 2010   #35
pasquanel

Win 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Victek View Post
Quote   Quote: Originally Posted by pasquanel View Post
I know Norton had a bad reputation as a resource hog and not very effective overall but the new Norton 360 is probably the best piece of anti virus anti malware out there now!
Don't let past prejudices lead your decisions this is a great software suite! The backup alone is worth it.
.
With the release of N360 v4 the product caught up with NIS 2010, but I'm wondering if NIS 2011 is going to pull ahead again? Seems to me the only significant feature N360 adds to the mix is the online backup, but there are a number of free 2 gig online backup solutions available. I also happen to prefer the NIS interface, but over all I agree that the Norton line has dramatically improved and is competing at the front of the line, alongside ESET, etc. I have installed and uninstalled NIS 2009 and 2010 quite a few times on a number of machines and haven't had problems. That doesn't negate that some people still do, but you have look at the big picture and remember that even with a very good piece of software there will be problems for a small percentage of users.

As far as phone support goes I suggest avoiding it whenever possible for all security software products. Online chat or message forums are more effective because they remove issues of bad call quality, difficulty understanding the accents of people in other countries, etc. Online chat is particularly effective because there is often an option to allow the technician to connect to your system and fix the problems directly.
Actually my ISP provides it at no charge so I do understand the economics of it! I haven't tried the online back-up because I use Carbonite. The back-up feature I used was to an external USB drive and it worked very well.
My System SpecsSystem Spec
10 Jun 2010   #36
codyw

Windows 7 Ultimate x64 with SP1
 
 

I'm using NIS 2010 and it found a lot of threats on my system that my previous protection provider failed to block or tell me about.
I definitely recommend Norton!
My System SpecsSystem Spec
11 Jun 2010   #37
malexous

Arch Linux 64-bit
 
 

At community.norton.com it is recommended to run Norton Removal Tool twice. After each run reboot your computer.

No need to do anything else unless you find that there are still items left over.

Note: Norton Removal Tool will uninstall all Norton programs installed.
My System SpecsSystem Spec
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 removing norton




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