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#1
Have you ever been infected?
Yes.
During the years of IE6 we used Norton. It was regularly finding viruses/malware until we switched to Firefox. We switched to AVG. It found at least one threat my dad had downloaded. We tried ESET and I downloaded a program that 1000s had downloaded and a few said it was clean. It seemed to mess with Windows settings.
Now we use Norton + Sandboxie.
If my brother hadn't recommended Norton 2009, we would probably still be using ESET.
We also tried Avast! 5 Free recently after a re-install but we quickly went back to Norton. (Though, there were no problems with Avast!)