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Windows 7: MSE Update Failed, 0x80072efe.

29 May 2010   #1
TheAnonymity

Windows 7 Ultimate x86 7600.16385
 
 
MSE Update Failed, 0x80072efe.

Recently did a system restore, and it said I hadn't updated MSSE in a while, so I did that. But it gave me this..



Any help here?
Thanks in advance..

~TA


My System SpecsSystem Spec
.
29 May 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Look here: https://support.microsoftsecurityessentials.com/?scrx=1

Do you think you may have been infected and that's why you did a system restore?
My System SpecsSystem Spec
29 May 2010   #3
TheAnonymity

Windows 7 Ultimate x86 7600.16385
 
 

Quote   Quote: Originally Posted by Jacee View Post
Look here: https://support.microsoftsecurityessentials.com/?scrx=1

Do you think you may have been infected and that's why you did a system restore?
That actually IS the reason I did a restore. What was peculiar about the infection though, was that it just randomly appeared. I was sitting idle in my desk chair, and I got the alert. Removing it was supposedly successful, but then it showed up again a few minutes later. So I restored.
My System SpecsSystem Spec
.

29 May 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download Malwarebyte's anti-malwareto your desktop
|MG| Malwarebytes Anti-Malware 1.46 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

After scanning and removing any malware found, uninstall MSE, and re-install it again. See if it will update or if you get the same error.

BTW, this topic may be moved to the "System Security" part of the forum.
My System SpecsSystem Spec
31 May 2010   #5
TheAnonymity

Windows 7 Ultimate x86 7600.16385
 
 

Sorry it took so long. But, everything is back to normal, MSSE updated without errors. Here's the log.

Code:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4155

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/29/2010 11:57:21 PM
mbam-log-2010-05-29 (23-57-21).txt

Scan type: Full scan (C:\|)
Objects scanned: 285599
Time elapsed: 5 hour(s), 35 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Anonymous\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8TT61M21\n00a102304801r0409J12000601R0bba6699W160c5afaXc0aa9ab0Y8cabb713Z03003f361[1] (Rootkit.TDSS.Gen) -> Quarantined and deleted successfully.
C:\Users\Anonymous\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SQKZ6FSY\n00a102304801r0409J12000601R0bba6699W160c5afaXc0aa9ab0Y8cabb713Z03003f360[1] (Trojan.Downloader) -> Quarantined and deleted successfully.
I appreciate your help, Jacee.
My System SpecsSystem Spec
31 May 2010   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

TDSS is a nasty rootkit! Follow the instructions on this page to download, install and use tdsskiller
How to remove the TDSS, TDL3, or Alureon rootkit using TDSSKiller

Post back with the logs
My System SpecsSystem Spec
15 Jun 2010   #7
TheAnonymity

Windows 7 Ultimate x86 7600.16385
 
 

Sorry this took so long, my internet was down. Here's the log.

Code:
01:01:15:152 3652    TDSS rootkit removing tool 2.3.2.0 May 31 2010 10:39:48
01:01:15:152 3652    ================================================================================
01:01:15:152 3652    SystemInfo:

01:01:15:152 3652    OS Version: 6.1.7600 ServicePack: 0.0
01:01:15:152 3652    Product type: Workstation
01:01:15:152 3652    ComputerName: ANONYMOUS-NB
01:01:15:207 3652    UserName: Anonymous
01:01:15:207 3652    Windows directory: C:\Windows
01:01:15:207 3652    Processor architecture: Intel x86
01:01:15:207 3652    Number of processors: 1
01:01:15:207 3652    Page size: 0x1000
01:01:15:208 3652    Boot type: Normal boot
01:01:15:208 3652    ================================================================================
01:01:16:287 3652    Initialize success
01:01:16:287 3652    
01:01:16:287 3652    Scanning    Services ...
01:01:19:234 3652    Raw services enum returned 462 services
01:01:19:243 3652    
01:01:19:243 3652    Scanning    Drivers ...
01:01:20:190 3652    1394ohci        (6d2aca41739bfe8cb86ee8e85f29697d) C:\Windows\system32\DRIVERS\1394ohci.sys
01:01:20:304 3652    ACPI            (f0e07d144c8685b8774bc32fc8da4df0) C:\Windows\system32\DRIVERS\ACPI.sys
01:01:20:379 3652    AcpiPmi         (98d81ca942d19f7d9153b095162ac013) C:\Windows\system32\DRIVERS\acpipmi.sys
01:01:20:570 3652    adp94xx         (21e785ebd7dc90a06391141aac7892fb) C:\Windows\system32\DRIVERS\adp94xx.sys
01:01:20:734 3652    adpahci         (0c676bc278d5b59ff5abd57bbe9123f2) C:\Windows\system32\DRIVERS\adpahci.sys
01:01:20:965 3652    adpu320         (7c7b5ee4b7b822ec85321fe23a27db33) C:\Windows\system32\DRIVERS\adpu320.sys
01:01:21:188 3652    AFD             (ddc040fdb01ef1712a6b13e52afb104c) C:\Windows\system32\drivers\afd.sys
01:01:21:423 3652    agp440          (507812c3054c21cef746b6ee3d04dd6e) C:\Windows\system32\DRIVERS\agp440.sys
01:01:21:595 3652    aic78xx         (8b30250d573a8f6b4bd23195160d8707) C:\Windows\system32\DRIVERS\djsvs.sys
01:01:21:763 3652    aliide          (0d40bcf52ea90fc7df2aeab6503dea44) C:\Windows\system32\DRIVERS\aliide.sys
01:01:22:041 3652    amdagp          (3c6600a0696e90a463771c7422e23ab5) C:\Windows\system32\DRIVERS\amdagp.sys
01:01:22:221 3652    amdide          (cd5914170297126b6266860198d1d4f0) C:\Windows\system32\DRIVERS\amdide.sys
01:01:22:474 3652    AmdK8           (00dda200d71bac534bf56a9db5dfd666) C:\Windows\system32\DRIVERS\amdk8.sys
01:01:22:791 3652    AmdPPM          (3cbf30f5370fda40dd3e87df38ea53b6) C:\Windows\system32\DRIVERS\amdppm.sys
01:01:22:956 3652    amdsata         (2101a86c25c154f8314b24ef49d7fbc2) C:\Windows\system32\DRIVERS\amdsata.sys
01:01:23:218 3652    amdsbs          (ea43af0c423ff267355f74e7a53bdaba) C:\Windows\system32\DRIVERS\amdsbs.sys
01:01:23:371 3652    amdxata         (b81c2b5616f6420a9941ea093a92b150) C:\Windows\system32\DRIVERS\amdxata.sys
01:01:23:515 3652    AppID           (feb834c02ce1e84b6a38f953ca067706) C:\Windows\system32\drivers\appid.sys
01:01:23:602 3652    arc             (2932004f49677bd84dbc72edb754ffb3) C:\Windows\system32\DRIVERS\arc.sys
01:01:23:768 3652    arcsas          (5d6f36c46fd283ae1b57bd2e9feb0bc7) C:\Windows\system32\DRIVERS\arcsas.sys
01:01:23:877 3652    AsyncMac        (add2ade1c2b285ab8378d2daaf991481) C:\Windows\system32\DRIVERS\asyncmac.sys
01:01:24:022 3652    atapi           (338c86357871c167a96ab976519bf59e) C:\Windows\system32\DRIVERS\atapi.sys
01:01:24:748 3652    atikmdag        (d2e9acb68fa61c911cc21e07f87705bf) C:\Windows\system32\DRIVERS\atikmdag.sys
01:01:25:212 3652    b06bdrv         (1a231abec60fd316ec54c66715543cec) C:\Windows\system32\DRIVERS\bxvbdx.sys
01:01:25:397 3652    b57nd60x        (bd8869eb9cde6bbe4508d869929869ee) C:\Windows\system32\DRIVERS\b57nd60x.sys
01:01:25:651 3652    BCM43XX         (f9ce9b5e049efc66b8e6c73c18ee8438) C:\Windows\system32\DRIVERS\bcmwl6.sys
01:01:26:000 3652    bcm4sbxp        (82dd21bfa8bbe0a3a3833a1bd8e86158) C:\Windows\system32\DRIVERS\bcm4sbxp.sys
01:01:26:125 3652    Beep            (505506526a9d467307b3c393dedaf858) C:\Windows\system32\drivers\Beep.sys
01:01:26:270 3652    blbdrive        (2287078ed48fcfc477b05b20cf38f36f) C:\Windows\system32\DRIVERS\blbdrive.sys
01:01:26:364 3652    bowser          (fcafaef6798d7b51ff029f99a9898961) C:\Windows\system32\DRIVERS\bowser.sys
01:01:26:590 3652    BrFiltLo        (9f9acc7f7ccde8a15c282d3f88b43309) C:\Windows\system32\DRIVERS\BrFiltLo.sys
01:01:26:668 3652    BrFiltUp        (56801ad62213a41f6497f96dee83755a) C:\Windows\system32\DRIVERS\BrFiltUp.sys
01:01:26:774 3652    Brserid         (845b8ce732e67f3b4133164868c666ea) C:\Windows\System32\Drivers\Brserid.sys
01:01:26:938 3652    BrSerWdm        (203f0b1e73adadbbb7b7b1fabd901f6b) C:\Windows\System32\Drivers\BrSerWdm.sys
01:01:27:215 3652    BrUsbMdm        (bd456606156ba17e60a04e18016ae54b) C:\Windows\System32\Drivers\BrUsbMdm.sys
01:01:27:336 3652    BrUsbSer        (af72ed54503f717a43268b3cc5faec2e) C:\Windows\System32\Drivers\BrUsbSer.sys
01:01:27:438 3652    BTHMODEM        (ed3df7c56ce0084eb2034432fc56565a) C:\Windows\system32\DRIVERS\bthmodem.sys
01:01:27:575 3652    cdfs            (77ea11b065e0a8ab902d78145ca51e10) C:\Windows\system32\DRIVERS\cdfs.sys
01:01:27:614 3652    cdrom           (ba6e70aa0e6091bc39de29477d866a77) C:\Windows\system32\DRIVERS\cdrom.sys
01:01:27:793 3652    circlass        (3fe3fe94a34df6fb06e6418d0f6a0060) C:\Windows\system32\DRIVERS\circlass.sys
01:01:27:895 3652    CLFS            (635181e0e9bbf16871bf5380d71db02d) C:\Windows\system32\CLFS.sys
01:01:27:993 3652    CmBatt          (dea805815e587dad1dd2c502220b5616) C:\Windows\system32\DRIVERS\CmBatt.sys
01:01:28:124 3652    cmdide          (c537b1db64d495b9b4717b4d6d9edbf2) C:\Windows\system32\DRIVERS\cmdide.sys
01:01:28:237 3652    CNG             (1b675691ed940766149c93e8f4488d68) C:\Windows\system32\Drivers\cng.sys
01:01:28:312 3652    Compbatt        (a6023d3823c37043986713f118a89bee) C:\Windows\system32\DRIVERS\compbatt.sys
01:01:28:395 3652    CompositeBus    (f1724ba27e97d627f808fb0ba77a28a6) C:\Windows\system32\DRIVERS\CompositeBus.sys
01:01:28:444 3652    crcdisk         (2c4ebcfc84a9b44f209dff6c6e6c61d1) C:\Windows\system32\DRIVERS\crcdisk.sys
01:01:28:520 3652    CSC             (27c9490bdd0ae48911ab8cf1932591ed) C:\Windows\system32\drivers\csc.sys
01:01:28:623 3652    dc3d            (33e7ab50f87f97abd9057205e27cb182) C:\Windows\system32\DRIVERS\dc3d.sys
01:01:28:709 3652    DfsC            (8e09e52ee2e3ceb199ef3dd99cf9e3fb) C:\Windows\system32\Drivers\dfsc.sys
01:01:28:740 3652    discache        (1a050b0274bfb3890703d490f330c0da) C:\Windows\system32\drivers\discache.sys
01:01:28:815 3652    Disk            (565003f326f99802e68ca78f2a68e9ff) C:\Windows\system32\DRIVERS\disk.sys
01:01:28:849 3652    drmkaud         (b918e7c5f9bf77202f89e1a9539f2eb4) C:\Windows\system32\drivers\drmkaud.sys
01:01:28:935 3652    DXGKrnl         (8b6c3464d7fac176500061dbfff42ad4) C:\Windows\System32\drivers\dxgkrnl.sys
01:01:29:095 3652    ebdrv           (024e1b5cac09731e4d868e64dbfb4ab0) C:\Windows\system32\DRIVERS\evbdx.sys
01:01:29:218 3652    elxstor         (0ed67910c8c326796faa00b2bf6d9d3c) C:\Windows\system32\DRIVERS\elxstor.sys
01:01:29:310 3652    ErrDev          (8fc3208352dd3912c94367a206ab3f11) C:\Windows\system32\DRIVERS\errdev.sys
01:01:29:367 3652    exfat           (2dc9108d74081149cc8b651d3a26207f) C:\Windows\system32\drivers\exfat.sys
01:01:29:438 3652    fastfat         (7e0ab74553476622fb6ae36f73d97d35) C:\Windows\system32\drivers\fastfat.sys
01:01:29:538 3652    fdc             (e817a017f82df2a1f8cfdbda29388b29) C:\Windows\system32\DRIVERS\fdc.sys
01:01:29:583 3652    FileInfo        (6cf00369c97f3cf563be99be983d13d8) C:\Windows\system32\drivers\fileinfo.sys
01:01:29:650 3652    Filetrace       (42c51dc94c91da21cb9196eb64c45db9) C:\Windows\system32\drivers\filetrace.sys
01:01:29:706 3652    flpydisk        (87907aa70cb3c56600f1c2fb8841579b) C:\Windows\system32\DRIVERS\flpydisk.sys
01:01:29:769 3652    FltMgr          (7520ec808e0c35e0ee6f841294316653) C:\Windows\system32\drivers\fltmgr.sys
01:01:29:840 3652    FsDepends       (1a16b57943853e598cff37fe2b8cbf1d) C:\Windows\system32\drivers\FsDepends.sys
01:01:29:885 3652    Fs_Rec          (a574b4360e438977038aae4bf60d79a2) C:\Windows\system32\drivers\Fs_Rec.sys
01:01:29:975 3652    fvevol          (dafbd9fe39197495aed6d51f3b85b5d2) C:\Windows\system32\DRIVERS\fvevol.sys
01:01:30:159 3652    gagp30kx        (65ee0c7a58b65e74ae05637418153938) C:\Windows\system32\DRIVERS\gagp30kx.sys
01:01:30:237 3652    hcw85cir        (c44e3c2bab6837db337ddee7544736db) C:\Windows\system32\drivers\hcw85cir.sys
01:01:30:354 3652    HdAudAddService (3530cad25deba7dc7de8bb51632cbc5f) C:\Windows\system32\drivers\HdAudio.sys
01:01:30:538 3652    HDAudBus        (717a2207fd6f13ad3e664c7d5a43c7bf) C:\Windows\system32\DRIVERS\HDAudBus.sys
01:01:30:621 3652    HidBatt         (1d58a7f3e11a9731d0eaaaa8405acc36) C:\Windows\system32\DRIVERS\HidBatt.sys
01:01:30:678 3652    HidBth          (89448f40e6df260c206a193a4683ba78) C:\Windows\system32\DRIVERS\hidbth.sys
01:01:30:748 3652    HidIr           (cf50b4cf4a4f229b9f3c08351f99ca5e) C:\Windows\system32\DRIVERS\hidir.sys
01:01:30:797 3652    HidUsb          (25072fb35ac90b25f9e4e3bacf774102) C:\Windows\system32\DRIVERS\hidusb.sys
01:01:30:837 3652    HpSAMD          (295fdc419039090eb8b49ffdbb374549) C:\Windows\system32\DRIVERS\HpSAMD.sys
01:01:30:935 3652    HTTP            (c531c7fd9e8b62021112787c4e2c5a5a) C:\Windows\system32\drivers\HTTP.sys
01:01:31:018 3652    hwdatacard      (19e6885a061011d8dabe8f64498423fa) C:\Windows\system32\DRIVERS\ewusbmdm.sys
01:01:31:099 3652    hwpolicy        (8305f33cde89ad6c7a0763ed0b5a8d42) C:\Windows\system32\drivers\hwpolicy.sys
01:01:31:134 3652    i8042prt        (f151f0bdc47f4a28b1b20a0818ea36d6) C:\Windows\system32\DRIVERS\i8042prt.sys
01:01:31:229 3652    iaStorV         (934af4d7c5f457b9f0743f4299b77b67) C:\Windows\system32\DRIVERS\iaStorV.sys
01:01:31:269 3652    iirsp           (4173ff5708f3236cf25195fecd742915) C:\Windows\system32\DRIVERS\iirsp.sys
01:01:31:355 3652    intelide        (a0f12f2c9ba6c72f3987ce780e77c130) C:\Windows\system32\DRIVERS\intelide.sys
01:01:31:416 3652    intelppm        (3b514d27bfc4accb4037bc6685f766e0) C:\Windows\system32\DRIVERS\intelppm.sys
01:01:31:463 3652    IpFilterDriver  (709d1761d3b19a932ff0238ea6d50200) C:\Windows\system32\DRIVERS\ipfltdrv.sys
01:01:31:542 3652    IPMIDRV         (e4454b6c37d7ffd5649611f6496308a7) C:\Windows\system32\DRIVERS\IPMIDrv.sys
01:01:31:575 3652    IPNAT           (a5fa468d67abcdaa36264e463a7bb0cd) C:\Windows\system32\drivers\ipnat.sys
01:01:31:718 3652    IRENUM          (42996cff20a3084a56017b7902307e9f) C:\Windows\system32\drivers\irenum.sys
01:01:31:809 3652    isapnp          (1f32bb6b38f62f7df1a7ab7292638a35) C:\Windows\system32\DRIVERS\isapnp.sys
01:01:31:851 3652    iScsiPrt        (ed46c223ae46c6866ab77cdc41c404b7) C:\Windows\system32\DRIVERS\msiscsi.sys
01:01:31:940 3652    kbdclass        (adef52ca1aeae82b50df86b56413107e) C:\Windows\system32\DRIVERS\kbdclass.sys
01:01:31:988 3652    kbdhid          (3d9f0ebf350edcfd6498057301455964) C:\Windows\system32\DRIVERS\kbdhid.sys
01:01:32:106 3652    klmd23          (67e1faa88fb397b3d56909d7e04f4dd3) C:\Windows\system32\drivers\klmd.sys
01:01:32:177 3652    KSecDD          (e36a061ec11b373826905b21be10948f) C:\Windows\system32\Drivers\ksecdd.sys
01:01:32:326 3652    KSecPkg         (365c6154bbbc5377173f1ca7bfb6cc59) C:\Windows\system32\Drivers\ksecpkg.sys
01:01:32:392 3652    lltdio          (f7611ec07349979da9b0ae1f18ccc7a6) C:\Windows\system32\DRIVERS\lltdio.sys
01:01:32:466 3652    LSI_FC          (eb119a53ccf2acc000ac71b065b78fef) C:\Windows\system32\DRIVERS\lsi_fc.sys
01:01:32:512 3652    LSI_SAS         (8ade1c877256a22e49b75d1cc9161f9c) C:\Windows\system32\DRIVERS\lsi_sas.sys
01:01:32:587 3652    LSI_SAS2        (dc9dc3d3daa0e276fd2ec262e38b11e9) C:\Windows\system32\DRIVERS\lsi_sas2.sys
01:01:32:641 3652    LSI_SCSI        (0a036c7d7cab643a7f07135ac47e0524) C:\Windows\system32\DRIVERS\lsi_scsi.sys
01:01:32:713 3652    luafv           (6703e366cc18d3b6e534f5cf7df39cee) C:\Windows\system32\drivers\luafv.sys
01:01:32:778 3652    ManyCam         (c6d085c7045200143528136a43a65fde) C:\Windows\system32\DRIVERS\ManyCam.sys
01:01:32:848 3652    MBAMSwissArmy   (c7dd7d9739785bd3a6b8499eec1dee7e) C:\Windows\system32\drivers\mbamswissarmy.sys
01:01:32:939 3652    megasas         (0fff5b045293002ab38eb1fd1fc2fb74) C:\Windows\system32\DRIVERS\megasas.sys
01:01:32:968 3652    MegaSR          (dcbab2920c75f390caf1d29f675d03d6) C:\Windows\system32\DRIVERS\MegaSR.sys
01:01:33:067 3652    Modem           (f001861e5700ee84e2d4e52c712f4964) C:\Windows\system32\drivers\modem.sys
01:01:33:083 3652    monitor         (79d10964de86b292320e9dfe02282a23) C:\Windows\system32\DRIVERS\monitor.sys
01:01:33:112 3652    motmodem        (54fee02961c70fd9d4d7e2f87afa23fa) C:\Windows\system32\DRIVERS\motmodem.sys
01:01:33:206 3652    mouclass        (fb18cc1d4c2e716b6b903b0ac0cc0609) C:\Windows\system32\DRIVERS\mouclass.sys
01:01:33:220 3652    mouhid          (2c388d2cd01c9042596cf3c8f3c7b24d) C:\Windows\system32\DRIVERS\mouhid.sys
01:01:33:291 3652    mountmgr        (921c18727c5920d6c0300736646931c2) C:\Windows\system32\drivers\mountmgr.sys
01:01:33:384 3652    MpFilter        (dfa1cd670ea50a21c87c92c727c50950) C:\Windows\system32\DRIVERS\MpFilter.sys
01:01:33:482 3652    mpio            (2af5997438c55fb79d33d015c30e1974) C:\Windows\system32\DRIVERS\mpio.sys
01:01:33:681 3652    MpKsla7f5415e   (5f53edfead46fa7adb78eee9ecce8fdf) C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3DA3FC1F-2804-43C9-A3FD-AF24D90B7839}\MpKsla7f5415e.sys
01:01:33:804 3652    MpNWMon         (77075a384a94b83e19d78efbcf8a832e) C:\Windows\system32\DRIVERS\MpNWMon.sys
01:01:33:843 3652    mpsdrv          (ad2723a7b53dd1aacae6ad8c0bfbf4d0) C:\Windows\system32\drivers\mpsdrv.sys
01:01:34:031 3652    MRxDAV          (b1be47008d20e43da3adc37c24cdb89d) C:\Windows\system32\drivers\mrxdav.sys
01:01:34:109 3652    mrxsmb          (f1b6aa08497ea86ca6ef6f7a08b0bfb8) C:\Windows\system32\DRIVERS\mrxsmb.sys
01:01:34:220 3652    mrxsmb10        (5613358b4050f46f5a9832da8050d6e4) C:\Windows\system32\DRIVERS\mrxsmb10.sys
01:01:34:329 3652    mrxsmb20        (25c9792778d80feb4c8201e62281bfdf) C:\Windows\system32\DRIVERS\mrxsmb20.sys
01:01:34:407 3652    msahci          (4326d168944123f38dd3b2d9c37a0b12) C:\Windows\system32\DRIVERS\msahci.sys
01:01:34:454 3652    msdsm           (455029c7174a2dbb03dba8a0d8bddd9a) C:\Windows\system32\DRIVERS\msdsm.sys
01:01:34:487 3652    Msfs            (daefb28e3af5a76abcc2c3078c07327f) C:\Windows\system32\drivers\Msfs.sys
01:01:34:542 3652    mshidkmdf       (3e1e5767043c5af9367f0056295e9f84) C:\Windows\System32\drivers\mshidkmdf.sys
01:01:34:575 3652    msisadrv        (0a4e5757ae09fa9622e3158cc1aef114) C:\Windows\system32\DRIVERS\msisadrv.sys
01:01:34:597 3652    MSKSSRV         (8c0860d6366aaffb6c5bb9df9448e631) C:\Windows\system32\drivers\MSKSSRV.sys
01:01:34:613 3652    MSPCLOCK        (3ea8b949f963562cedbb549eac0c11ce) C:\Windows\system32\drivers\MSPCLOCK.sys
01:01:34:631 3652    MSPQM           (f456e973590d663b1073e9c463b40932) C:\Windows\system32\drivers\MSPQM.sys
01:01:34:706 3652    MsRPC           (0e008fc4819d238c51d7c93e7b41e560) C:\Windows\system32\drivers\MsRPC.sys
01:01:34:739 3652    mssmbios        (fc6b9ff600cc585ea38b12589bd4e246) C:\Windows\system32\DRIVERS\mssmbios.sys
01:01:34:767 3652    MSTEE           (b42c6b921f61a6e55159b8be6cd54a36) C:\Windows\system32\drivers\MSTEE.sys
01:01:34:810 3652    MTConfig        (33599130f44e1f34631cea241de8ac84) C:\Windows\system32\DRIVERS\MTConfig.sys
01:01:34:838 3652    Mup             (159fad02f64e6381758c990f753bcc80) C:\Windows\system32\Drivers\mup.sys
01:01:34:891 3652    NativeWifiP     (26384429fcd85d83746f63e798ab1480) C:\Windows\system32\DRIVERS\nwifi.sys
01:01:34:975 3652    NDIS            (23759d175a0a9baaf04d05047bc135a8) C:\Windows\system32\drivers\ndis.sys
01:01:35:056 3652    NdisCap         (0e1787aa6c9191d3d319e8bafe86f80c) C:\Windows\system32\DRIVERS\ndiscap.sys
01:01:35:115 3652    NdisTapi        (e4a8aec125a2e43a9e32afeea7c9c888) C:\Windows\system32\DRIVERS\ndistapi.sys
01:01:35:189 3652    Ndisuio         (b30ae7f2b6d7e343b0df32e6c08fce75) C:\Windows\system32\DRIVERS\ndisuio.sys
01:01:35:212 3652    NdisWan         (267c415eadcbe53c9ca873dee39cf3a4) C:\Windows\system32\DRIVERS\ndiswan.sys
01:01:35:233 3652    NDProxy         (af7e7c63dcef3f8772726f86039d6eb4) C:\Windows\system32\drivers\NDProxy.sys
01:01:35:302 3652    NetBIOS         (80b275b1ce3b0e79909db7b39af74d51) C:\Windows\system32\DRIVERS\netbios.sys
01:01:35:373 3652    NetBT           (dd52a733bf4ca5af84562a5e2f963b91) C:\Windows\system32\DRIVERS\netbt.sys
01:01:35:451 3652    nfrd960         (1d85c4b390b0ee09c7a46b91efb2c097) C:\Windows\system32\DRIVERS\nfrd960.sys
01:01:35:474 3652    Npfs            (1db262a9f8c087e8153d89bef3d2235f) C:\Windows\system32\drivers\Npfs.sys
01:01:35:507 3652    nsiproxy        (e9a0a4d07e53d8fea2bb8387a3293c58) C:\Windows\system32\drivers\nsiproxy.sys
01:01:35:550 3652    Ntfs            (3795dcd21f740ee799fb7223234215af) C:\Windows\system32\drivers\Ntfs.sys
01:01:35:677 3652    NuidFltr        (cf7e041663119e09d2e118521ada9300) C:\Windows\system32\DRIVERS\NuidFltr.sys
01:01:35:718 3652    Null            (f9756a98d69098dca8945d62858a812c) C:\Windows\system32\drivers\Null.sys
01:01:35:789 3652    nvraid          (3f3d04b1d08d43c16ea7963954ec768d) C:\Windows\system32\DRIVERS\nvraid.sys
01:01:35:854 3652    nvstor          (c99f251a5de63c6f129cf71933aced0f) C:\Windows\system32\DRIVERS\nvstor.sys
01:01:35:956 3652    nv_agp          (5a0983915f02bae73267cc2a041f717d) C:\Windows\system32\DRIVERS\nv_agp.sys
01:01:36:105 3652    ohci1394        (08a70a1f2cdde9bb49b885cb817a66eb) C:\Windows\system32\DRIVERS\ohci1394.sys
01:01:36:292 3652    PAC207          (4a410c7aea51123519c20d43a20bce96) C:\Windows\system32\DRIVERS\PFC027.SYS
01:01:36:425 3652    Parport         (2ea877ed5dd9713c5ac74e8ea7348d14) C:\Windows\system32\DRIVERS\parport.sys
01:01:36:593 3652    partmgr         (ff4218952b51de44fe910953a3e686b9) C:\Windows\system32\drivers\partmgr.sys
01:01:36:777 3652    Parvdm          (eb0a59f29c19b86479d36b35983daadc) C:\Windows\system32\DRIVERS\parvdm.sys
01:01:36:878 3652    pci             (c858cb77c577780ecc456a892e7e7d0f) C:\Windows\system32\DRIVERS\pci.sys
01:01:37:015 3652    pciide          (afe86f419014db4e5593f69ffe26ce0a) C:\Windows\system32\DRIVERS\pciide.sys
01:01:37:191 3652    pcmcia          (f396431b31693e71e8a80687ef523506) C:\Windows\system32\DRIVERS\pcmcia.sys
01:01:37:394 3652    pcouffin        (5b6c11de7e839c05248ced8825470fef) C:\Windows\system32\Drivers\pcouffin.sys
01:01:37:621 3652    pcw             (250f6b43d2b613172035c6747aeeb19f) C:\Windows\system32\drivers\pcw.sys
01:01:37:742 3652    PEAUTH          (9e0104ba49f4e6973749a02bf41344ed) C:\Windows\system32\drivers\peauth.sys
01:01:37:972 3652    PptpMiniport    (631e3e205ad6d86f2aed6a4a8e69f2db) C:\Windows\system32\DRIVERS\raspptp.sys
01:01:38:078 3652    Processor       (85b1e3a0c7585bc4aae6899ec6fcf011) C:\Windows\system32\DRIVERS\processr.sys
01:01:38:133 3652    Psched          (6270ccae2a86de6d146529fe55b3246a) C:\Windows\system32\DRIVERS\pacer.sys
01:01:38:345 3652    ql2300          (ab95ecf1f6659a60ddc166d8315b0751) C:\Windows\system32\DRIVERS\ql2300.sys
01:01:38:474 3652    ql40xx          (b4dd51dd25182244b86737dc51af2270) C:\Windows\system32\DRIVERS\ql40xx.sys
01:01:38:521 3652    QWAVEdrv        (584078ca1b95ca72df2a27c336f9719d) C:\Windows\system32\drivers\qwavedrv.sys
01:01:38:692 3652    RasAcd          (30a81b53c766d0133bb86d234e5556ab) C:\Windows\system32\DRIVERS\rasacd.sys
01:01:38:829 3652    RasAgileVpn     (57ec4aef73660166074d8f7f31c0d4fd) C:\Windows\system32\DRIVERS\AgileVpn.sys
01:01:38:938 3652    Rasl2tp         (d9f91eafec2815365cbe6d167e4e332a) C:\Windows\system32\DRIVERS\rasl2tp.sys
01:01:38:958 3652    RasPppoe        (0fe8b15916307a6ac12bfb6a63e45507) C:\Windows\system32\DRIVERS\raspppoe.sys
01:01:39:010 3652    RasSstp         (44101f495a83ea6401d886e7fd70096b) C:\Windows\system32\DRIVERS\rassstp.sys
01:01:39:226 3652    rdbss           (835d7e81bf517a3b72384bdcc85e1ce6) C:\Windows\system32\DRIVERS\rdbss.sys
01:01:39:347 3652    rdpbus          (0d8f05481cb76e70e1da06ee9f0da9df) C:\Windows\system32\DRIVERS\rdpbus.sys
01:01:39:382 3652    RDPCDD          (1e016846895b15a99f9a176a05029075) C:\Windows\system32\DRIVERS\RDPCDD.sys
01:01:39:500 3652    RDPDR           (c5ff95883ffef704d50c40d21cfb3ab5) C:\Windows\system32\drivers\rdpdr.sys
01:01:39:708 3652    RDPENCDD        (5a53ca1598dd4156d44196d200c94b8a) C:\Windows\system32\drivers\rdpencdd.sys
01:01:39:844 3652    RDPREFMP        (44b0a53cd4f27d50ed461dae0c0b4e1f) C:\Windows\system32\drivers\rdprefmp.sys
01:01:39:934 3652    RDPWD           (801371ba9782282892d00aadb08ee367) C:\Windows\system32\drivers\RDPWD.sys
01:01:40:058 3652    rdyboost        (4ea225bf1cf05e158853f30a99ca29a7) C:\Windows\system32\drivers\rdyboost.sys
01:01:40:160 3652    rspndr          (032b0d36ad92b582d869879f5af5b928) C:\Windows\system32\DRIVERS\rspndr.sys
01:01:40:199 3652    s3cap           (5423d8437051e89dd34749f242c98648) C:\Windows\system32\DRIVERS\vms3cap.sys
01:01:40:306 3652    sbp2port        (34ee0c44b724e3e4ce2eff29126de5b5) C:\Windows\system32\DRIVERS\sbp2port.sys
01:01:40:359 3652    SCDEmu          (16b1abe7f3e35f21dac57592b6c5d464) C:\Windows\system32\drivers\SCDEmu.sys
01:01:40:472 3652    scfilter        (a95c54b2ac3cc9c73fcdf9e51a1d6b51) C:\Windows\system32\DRIVERS\scfilter.sys
01:01:40:683 3652    sdbus           (7b48cff3a475fe849dea65ec4d35c425) C:\Windows\system32\DRIVERS\sdbus.sys
01:01:40:792 3652    secdrv          (90a3935d05b494a5a39d37e71f09a677) C:\Windows\system32\drivers\secdrv.sys
01:01:40:847 3652    Serenum         (9ad8b8b515e3df6acd4212ef465de2d1) C:\Windows\system32\DRIVERS\serenum.sys
01:01:40:961 3652    Serial          (5fb7fcea0490d821f26f39cc5ea3d1e2) C:\Windows\system32\DRIVERS\serial.sys
01:01:41:036 3652    sermouse        (79bffb520327ff916a582dfea17aa813) C:\Windows\system32\DRIVERS\sermouse.sys
01:01:41:075 3652    sffdisk         (9f976e1eb233df46fce808d9dea3eb9c) C:\Windows\system32\DRIVERS\sffdisk.sys
01:01:41:092 3652    sffp_mmc        (932a68ee27833cfd57c1639d375f2731) C:\Windows\system32\DRIVERS\sffp_mmc.sys
01:01:41:103 3652    sffp_sd         (4f1e5b0fe7c8050668dbfade8999aefb) C:\Windows\system32\DRIVERS\sffp_sd.sys
01:01:41:158 3652    sfloppy         (db96666cc8312ebc45032f30b007a547) C:\Windows\system32\DRIVERS\sfloppy.sys
01:01:41:220 3652    sisagp          (2565cac0dc9fe0371bdce60832582b2e) C:\Windows\system32\DRIVERS\sisagp.sys
01:01:41:314 3652    SiSRaid2        (a9f0486851becb6dda1d89d381e71055) C:\Windows\system32\DRIVERS\SiSRaid2.sys
01:01:41:400 3652    SiSRaid4        (3727097b55738e2f554972c3be5bc1aa) C:\Windows\system32\DRIVERS\sisraid4.sys
01:01:41:627 3652    Smb             (3e21c083b8a01cb70ba1f09303010fce) C:\Windows\system32\DRIVERS\smb.sys
01:01:41:729 3652    spldr           (95cf1ae7527fb70f7816563cbc09d942) C:\Windows\system32\drivers\spldr.sys
01:01:41:838 3652    srv             (50a83ca406c808bd35ac9141a0c7618f) C:\Windows\system32\DRIVERS\srv.sys
01:01:41:959 3652    srv2            (dce7e10feaabd4cae95948b3de5340bb) C:\Windows\system32\DRIVERS\srv2.sys
01:01:42:020 3652    SrvHsfHDA       (e00fdfaff025e94f9821153750c35a6d) C:\Windows\system32\DRIVERS\VSTAZL3.SYS
01:01:42:136 3652    SrvHsfV92       (ceb4e3b6890e1e42dca6694d9e59e1a0) C:\Windows\system32\DRIVERS\VSTDPV3.SYS
01:01:42:348 3652    SrvHsfWinac     (bc0c7ea89194c299f051c24119000e17) C:\Windows\system32\DRIVERS\VSTCNXT3.SYS
01:01:42:486 3652    srvnet          (bd1433a32792fd0dc450479094fc435a) C:\Windows\system32\DRIVERS\srvnet.sys
01:01:42:693 3652    stexstor        (db32d325c192b801df274bfd12a7e72b) C:\Windows\system32\DRIVERS\stexstor.sys
01:01:42:787 3652    storflt         (957e346ca948668f2496a6ccf6ff82cc) C:\Windows\system32\DRIVERS\vmstorfl.sys
01:01:42:884 3652    storvsc         (d5751969dc3e4b88bf482ac8ec9fe019) C:\Windows\system32\DRIVERS\storvsc.sys
01:01:43:029 3652    swenum          (e58c78a848add9610a4db6d214af5224) C:\Windows\system32\DRIVERS\swenum.sys
01:01:43:249 3652    Tcpip           (2cc3d75488abd3ec628bbb9a4fc84efc) C:\Windows\system32\drivers\tcpip.sys
01:01:43:453 3652    TCPIP6          (2cc3d75488abd3ec628bbb9a4fc84efc) C:\Windows\system32\DRIVERS\tcpip.sys
01:01:43:578 3652    tcpipreg        (e64444523add154f86567c469bc0b17f) C:\Windows\system32\drivers\tcpipreg.sys
01:01:43:658 3652    TDPIPE          (1875c1490d99e70e449e3afae9fcbadf) C:\Windows\system32\drivers\tdpipe.sys
01:01:43:793 3652    TDTCP           (7551e91ea999ee9a8e9c331d5a9c31f3) C:\Windows\system32\drivers\tdtcp.sys
01:01:43:875 3652    tdx             (cb39e896a2a83702d1737bfd402b3542) C:\Windows\system32\DRIVERS\tdx.sys
01:01:43:966 3652    TermDD          (c36f41ee20e6999dbf4b0425963268a5) C:\Windows\system32\DRIVERS\termdd.sys
01:01:44:192 3652    tssecsrv        (98ae6fa07d12cb4ec5cf4a9bfa5f4242) C:\Windows\system32\DRIVERS\tssecsrv.sys
01:01:44:329 3652    tunnel          (3e461d890a97f9d4c168f5fda36e1d00) C:\Windows\system32\DRIVERS\tunnel.sys
01:01:44:415 3652    uagp35          (750fbcb269f4d7dd2e420c56b795db6d) C:\Windows\system32\DRIVERS\uagp35.sys
01:01:44:490 3652    udfs            (09cc3e16f8e5ee7168e01cf8fcbe061a) C:\Windows\system32\DRIVERS\udfs.sys
01:01:44:626 3652    uliagpkx        (44e8048ace47befbfdc2e9be4cbc8880) C:\Windows\system32\DRIVERS\uliagpkx.sys
01:01:44:687 3652    umbus           (049b3a50b3d646baeeee9eec9b0668dc) C:\Windows\system32\DRIVERS\umbus.sys
01:01:44:772 3652    UmPass          (7550ad0c6998ba1cb4843e920ee0feac) C:\Windows\system32\DRIVERS\umpass.sys
01:01:44:870 3652    usbccgp         (8455c4ed038efd09e99327f9d2d48ffa) C:\Windows\system32\DRIVERS\usbccgp.sys
01:01:44:936 3652    usbcir          (04ec7cec62ec3b6d9354eee93327fc82) C:\Windows\system32\DRIVERS\usbcir.sys
01:01:45:048 3652    usbehci         (1c333bfd60f2fed2c7ad5daf533cb742) C:\Windows\system32\DRIVERS\usbehci.sys
01:01:45:117 3652    usbhub          (ee6ef93ccfa94fae8c6ab298273d8ae2) C:\Windows\system32\DRIVERS\usbhub.sys
01:01:45:257 3652    usbohci         (a6fb7957ea7afb1165991e54ce934b74) C:\Windows\system32\DRIVERS\usbohci.sys
01:01:45:312 3652    usbprint        (797d862fe0875e75c7cc4c1ad7b30252) C:\Windows\system32\DRIVERS\usbprint.sys
01:01:45:421 3652    usbscan         (576096ccbc07e7c4ea4f5e6686d6888f) C:\Windows\system32\DRIVERS\usbscan.sys
01:01:45:488 3652    USBSTOR         (d8889d56e0d27e57ed4591837fe71d27) C:\Windows\system32\DRIVERS\USBSTOR.SYS
01:01:45:672 3652    usbuhci         (78780c3ebce17405b1ccd07a3a8a7d72) C:\Windows\system32\DRIVERS\usbuhci.sys
01:01:45:806 3652    vdrvroot        (a059c4c3edb09e07d21a8e5c0aabd3cb) C:\Windows\system32\DRIVERS\vdrvroot.sys
01:01:45:862 3652    vga             (17c408214ea61696cec9c66e388b14f3) C:\Windows\system32\DRIVERS\vgapnp.sys
01:01:46:061 3652    VgaSave         (8e38096ad5c8570a6f1570a61e251561) C:\Windows\System32\drivers\vga.sys
01:01:46:191 3652    vhdmp           (3be6e1f3a4f1afec8cee0d7883f93583) C:\Windows\system32\DRIVERS\vhdmp.sys
01:01:46:311 3652    viaagp          (c829317a37b4bea8f39735d4b076e923) C:\Windows\system32\DRIVERS\viaagp.sys
01:01:46:371 3652    ViaC7           (e02f079a6aa107f06b16549c6e5c7b74) C:\Windows\system32\DRIVERS\viac7.sys
01:01:46:492 3652    viaide          (e43574f6a56a0ee11809b48c09e4fd3c) C:\Windows\system32\DRIVERS\viaide.sys
01:01:46:670 3652    vmbus           (379b349f65f453d2a6e75ea6b7448e49) C:\Windows\system32\DRIVERS\vmbus.sys
01:01:46:805 3652    VMBusHID        (ec2bbab4b84d0738c6c83d2234dc36fe) C:\Windows\system32\DRIVERS\VMBusHID.sys
01:01:46:930 3652    vmm             (b0fd6e31ed4acd87eb852c5dac27734a) C:\Windows\system32\Drivers\vmm.sys
01:01:47:028 3652    volmgr          (384e5a2aa49934295171e499f86ba6f3) C:\Windows\system32\DRIVERS\volmgr.sys
01:01:47:125 3652    volmgrx         (b5bb72067ddddbbfb04b2f89ff8c3c87) C:\Windows\system32\drivers\volmgrx.sys
01:01:47:333 3652    volsnap         (ce89e062aebefe0a5db8edf2974ec888) C:\Windows\system32\DRIVERS\volsnap.sys
01:01:47:341 3652    Suspicious file (Forged): C:\Windows\system32\DRIVERS\volsnap.sys. Real md5: ce89e062aebefe0a5db8edf2974ec888, Fake md5: 58df9d2481a56edde167e51b334d44fd
01:01:47:341 3652    File "C:\Windows\system32\DRIVERS\volsnap.sys" infected by TDSS rootkit ... 01:01:52:009 3652    Backup copy found, using it..
01:01:52:248 3652    will be cured on next reboot
01:01:52:394 3652    VPCNetS2        (2abe8281db609d8bb1bd1b2f93800d5f) C:\Windows\system32\DRIVERS\VMNetSrv.sys
01:01:52:465 3652    vsmraid         (9dfa0cc2f8855a04816729651175b631) C:\Windows\system32\DRIVERS\vsmraid.sys
01:01:52:585 3652    vwifibus        (90567b1e658001e79d7c8bbd3dde5aa6) C:\Windows\system32\DRIVERS\vwifibus.sys
01:01:52:651 3652    vwififlt        (7090d3436eeb4e7da3373090a23448f7) C:\Windows\system32\DRIVERS\vwififlt.sys
01:01:52:796 3652    WacomPen        (de3721e89c653aa281428c8a69745d90) C:\Windows\system32\DRIVERS\wacompen.sys
01:01:52:976 3652    WANARP          (692a712062146e96d28ba0b7d75de31b) C:\Windows\system32\DRIVERS\wanarp.sys
01:01:52:982 3652    Wanarpv6        (692a712062146e96d28ba0b7d75de31b) C:\Windows\system32\DRIVERS\wanarp.sys
01:01:53:074 3652    Wd              (1112a9badacb47b7c0bb0392e3158dff) C:\Windows\system32\DRIVERS\wd.sys
01:01:53:225 3652    Wdf01000        (9950e3d0f08141c7e89e64456ae7dc73) C:\Windows\system32\drivers\Wdf01000.sys
01:01:53:327 3652    WfpLwf          (8b9a943f3b53861f2bfaf6c186168f79) C:\Windows\system32\DRIVERS\wfplwf.sys
01:01:53:385 3652    WIMMount        (5cf95b35e59e2a38023836fff31be64c) C:\Windows\system32\drivers\wimmount.sys
01:01:53:530 3652    WinUsb          (30fc6e5448d0cbaaa95280eeef7fedae) C:\Windows\system32\DRIVERS\WinUsb.sys
01:01:53:655 3652    WmiAcpi         (0217679b8fca58714c3bf2726d2ca84e) C:\Windows\system32\DRIVERS\wmiacpi.sys
01:01:53:803 3652    ws2ifsl         (6db3276587b853bf886b69528fdb048c) C:\Windows\system32\drivers\ws2ifsl.sys
01:01:53:893 3652    WudfPf          (6f9b6c0c93232cff47d0f72d6db1d21e) C:\Windows\system32\drivers\WudfPf.sys
01:01:54:057 3652    WUDFRd          (f91ff1e51fca30b3c3981db7d5924252) C:\Windows\system32\DRIVERS\WUDFRd.sys
01:01:54:061 3652    Reboot required for cure complete..
01:01:54:834 3652    Cure on reboot scheduled successfully
01:01:54:834 3652    
01:01:54:850 3652    Completed
01:01:54:853 3652    
01:01:54:854 3652    Results:
01:01:54:854 3652    Registry objects infected / cured / cured on reboot:    0 / 0 / 0
01:01:54:855 3652    File objects infected / cured / cured on reboot:    1 / 0 / 1
01:01:54:855 3652    
01:01:54:964 3652    KLMD(ARK) unloaded successfully
seems like everything is working normally again. Thanks Jacee.
My System SpecsSystem Spec
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 MSE Update Failed, 0x80072efe.




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nvidia driver update failed in windows update
Hiya, just a while I ago I tried to install the NVidia driver update in my windows update but it says it failed after trying to install. Was wondering could this corrupt my video card driver or registery or can anything be done to make this error like it never happened before? Currently I'm using a...
Windows Updates & Activation
Security Update (KB2709715) - Failed to Update, Code 8020000E
G'day, I'm having some trouble installing the above update. I've run the MrFixIt utility, but still get an error trying to install this update. Can someone recommend a solution to try? This is an Asus X54C netbook running a clean install of Windows 7 Professional x64 OEM. Regards, Golden...
Windows Updates & Activation
Many failed update on history windows failed to configure startup
I have been receiving many failed updates, and i have tried methods like using the troubleshooting method to fix it. I have also tried downloading the updates from Microsoft center which still doesn't work as it stated as "ungenuine update"... I have been getting windows failure to update during...
Windows Updates & Activation
Win 7 Activation error: 0x80072EFE
I am an IT professional for a large school district. It is our intention to deploy all new pcs with Windows 7. We have less than 25 comps ready for win 7 at this time thus we are trying to use our MAK key and not our KMS service. When trying to use our MAK key we get the following error...
Windows Updates & Activation
Windows Live Mail Error ID: 0x80072EFE
For quite a long time now, I've been unable to sync my email via Windows Live Mail. Everytime I try to send and receive, I get this error message, so I have to go and use a browser to read my mail which is really annoying. I tried googling the problem, the only solution I found was to due a...
Browsers & Mail
Windows 7 update failed and laptop won't boot. Startup repair failed
I installed the latest round of Windows updates for my Win7 x64 install and it never completed (ran for about 24 hours) so I powered off the machine. Upon restarting, it said: "Windows failed to start. A recent hardware or software change might be the cause" and has instructions for using system...
BSOD Help and Support


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