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MSE vanished after shutdown!!!
Last night my pc installed microsoft malware protection twice and removed mse. is this an infection? It also tried to install microsoft anti malware without luck and tried to uninstall it with similar results. It did all of this through the update center while I was sleeping. seems very screwy. please help! I cannot uninstall using ccleaner or windows uninstaller. i cannot reinstall either. I am currently scanning with malwarebytes and i will update with the results. there doesn't seem to be any performance issues or odd things running in the tray. defender updated and says pc is running correct. Im getting flustered as I liked mse and now feel unsafe without it.
Last edited: Jun 29, 2010
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Computer type PC/Desktop Computer Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card(s) ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Hard Drives 2/500GB each ... ST3500630AS ATA Device. PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse Internet Speed DSL Antivirus Avira Internet Security Browser IE 11 Other Info ATI HDMI Audio
Hi, zapviii.
What is "Microsoft Malware Protection"? Are you referring to the Microsoft Malicious Software Removal Tool?
Regardless, since you have Windows 7, 64-bit, I suggest you restore your system to a point prior to the last night. Then manually update MSE. Launch MSE. Click the down arrow by
Help (located in the right-hand corner) and select "Upgrade Microsoft Security Essentials".
Edit note: Yet again, I need to type faster (and not be trying to follow World Cup at the same time). lol
Hi, Jacee.
OS Windows 7 & Windows Vista Ultimate
malwarebytes completed a full scan w/o issues. These shots show what all this sucker tried to and did do and explains what I meant by what I called the programs installed. The last pic shows redundant info except for the last line. wish I could have gotten the whole report on one shot but resolution prevents this. I will try restore but will have to be later tonite when I have more time. tried to install avg free just to have something and it warned against running it with mse installed. cant install or uninstall mse. uninstall offers to remove it from list but i didn't.
Last edited: Jun 29, 2010
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
malwarebytes completed a full scan w/o issues.
Review your action center and see if virus protection is turned off.
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
Microsoft Elevate America
malwarebytes completed a full scan w/o issues.
This is not a mbam scan!
These are Microsoft updates.
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
Microsoft Elevate America
MBAM
mbam.png
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· Views: 8
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
I ran malwarebytes to make sure my computer wasn't infected. mse is off and I can't turn it on or access any of its functions. therefore my computer is running sans protection at the time because everything I try to install conflicts with the stupid mse that is but isn't there and cannot be removed or reconfigured. thanks to everyone for their input as i am flying blindly on this one.
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
I ran malwarebytes to make sure my computer wasn't infected. mse is off and I can't turn it on or access any of its functions. therefore my computer is running sans protection at the time because everything I try to install conflicts with the stupid mse that is but isn't there and cannot be removed or reconfigured. thanks to everyone for their input as i am flying blindly on this one.
USe your control panel/security settings and then use the dropdown menu to see if MSE is turned off. Review the attached screenshot.
mse.png
98.4 KB
· Views: 14
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
I also updated my previous posts with more info explaining the pics i posted showing the updates installed last night. I should have mentioned that earlier. im doing 3 things at once. Thanks again
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
Microsoft Elevate America
I also updated my previous posts with more info explaining the pics i posted showing the updates installed last night. I should have mentioned that earlier. im doing 3 things at once. Thanks again
LOL multitasking is fun!!!!
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
off but please note that the button to turn on is shaded and cannot be selected and i cannot open mse anywhere.
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
Microsoft Elevate America
off but please note that the button to turn on is shaded and cannot be selected and i cannot open mse anywhere.
Were you using the beta version from Connect?
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
no go on uninstall as well.
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
no straight from site as linked from this site as i remember. Microsoft legit stuff and this is my first issue.
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
no go on uninstall as well.
Review in your Add/remove programs, remove mse if you see it and re-install.
mse.png
152.2 KB
· Views: 5
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
notice the icon at the uninstall screen and the error message i encounter when attempting uninstall. no luck wit ccleaner either.
Computer Manufacturer/Model Number homemade OS 7 x64 CPU 3570K @4.0 ghz Motherboard ASUS P8Z77-V Deluxe Memory 4X Crucial Ballistix 4gb ddr3 1600 Graphics Card(s) Intel 4000 for now Sound Card onboard Monitor(s) Displays Samsung 330 22" connected via hdmi Screen Resolution 1920X1080 Hard Drives Samsung 330 128GB SSD PSU Seasonic 650X Gold Case Fractal Design R4 Window Cooling Cooler Master GeminII S524 30^C Idle 55^C Load Keyboard Logitech K400
Microsoft Elevate America
Computer Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card(s) ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
