Here is the scenario:
-Enable Finger Print Reader
-Enroll Fingerprints
-Reboot
-Have user login with enrolled fingerprint.
-Have user lock the laptop
-Try to login with another ID (ie; a Domain administrator) but the "Other User" option is not available anymore
If you turn off the fingerprint reader, it becomes available again.
This is something that is used daily in a domain environment
Tested on Lenovo T410 and T60p - Windows 7 Enterprise
Hi, jhall555. Welcome to Windows 7 Forums.
Apologies that I cannot be of much assistance as am not involved in the corporate environment. This is something that should be addressed by your Corporate IT Department. However, that said, a couple of thoughts -- have you checked for an updated driver for the fingerprint reader? Also, in looking at the Lenovo website, I wonder if it is necessary to enable Domain-based roaming.
Lenovo - Technologies - Security, Fingerprint Reader, server support
Thanks for the reply.
I am in the IT Dept here, I did find that in Group Policies there is a setting for disallowing fast user switching, by default it should be allowed and is allowed, but once the fingerprint software goes on (Microsoft's) it disables it.
If I do a gpedit.msc and disable this policy, I am able to login as a different user.
I guess this is a workaround, I'm not sure why Windows would disable this function when using the fingerprint reader.
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