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Windows 7: Malwarebytes does not auto update

01 Jul 2010   #1
fireberd

Windows 10 64 bit
 
 
Malwarebytes does not auto update

I have a paid full version of the program. It is in my startup. I have it set to automatically do a daily scan and that works OK.

However, it NEVER updates - either the program or the Database Version. I have to manually "update" in order to get the latest data. I have it set to "Download and install update if available" and the Scheduler Updater is set to "hourly".

I have been told that it is supposed to automatically update. I have sent their Tech Support a query about this early Monday AM but so far no response.


My System SpecsSystem Spec
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01 Jul 2010   #2
Dinesh

Windows® 8 Pro (64-bit)
 
 

I have never seen it updating automatically, even with the paid version.
My System SpecsSystem Spec
01 Jul 2010   #3
steve-pressman

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

It does update automatically in the brand new version 1.46 you have a schedule option to scan and to update, can't post a screen shot as I am not on me my New rig (Long Story) But I will get it back tomorrow hopefully and then will post a screen shot.

In the meantime I would suggest you uninstall it using Revo and then reinstall it again there is an option to update at least once a day in that

Steve
My System SpecsSystem Spec
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01 Jul 2010   #4
not so gray matter

W7 Ult. x64 | OS X
 
 

I haven't ever seen mine update either. I've found that I have to set a reminder once every few weeks to remind me to update all of the programs I use that don't have an auto-update feature.
My System SpecsSystem Spec
01 Jul 2010   #5
Dwarf

Windows 8.1 Pro RTM x64
 
 

I've just manually updated mine to the latest version, so we shall see. One thing that might be worth doing with this type of program is to actually install it from within an administrative account - the one that is created when you first install Vista/Windows 7 - and not a standard account that has been elevated.
My System SpecsSystem Spec
01 Jul 2010   #6
fireberd

Windows 10 64 bit
 
 

There is a new thread on the malwarebytes forum. I'm not alone, there are others that are also having problems. Some have never worked (like me), some it used to work and some it is intermittent.

Mine has never worked, either when I had Vista and now with Win 7. I have the latest version (1.46).

Here is the link to the forum thread Realtime updates no longer work - Malwarebytes Forum
My System SpecsSystem Spec
02 Jul 2010   #7
fireberd

Windows 10 64 bit
 
 

Reinstalling 1.46 didn't do a thing for my problem. I uninstalled, using Revo uninstaller, rebooted and then did a new install of 1.46 last evening. This morning when I checked it, it did not autoupdate. I had to manually check for updates to get the database version updated.
My System SpecsSystem Spec
02 Jul 2010   #8
steve-pressman

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Ok Guys here is what I have got in images. Did you go to protection then scheduler and then add?


Steve


Attached Images
Malwarebytes does not auto update-02-07-2010-14-35-31.png Malwarebytes does not auto update-02-07-2010-14-36-29.png Malwarebytes does not auto update-02-07-2010-14-37-06.png 
My System SpecsSystem Spec
02 Jul 2010   #9
fireberd

Windows 10 64 bit
 
 

Aha! Mine was set for the hourly but it was never listed as a task. I have now added it and probably will now work.

THANKS!
My System SpecsSystem Spec
02 Jul 2010   #10
steve-pressman

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Glad I could be of help


Steve
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 Malwarebytes does not auto update




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