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trojan downloader:win32/cutwail.ba HELP!
Microsoft Security Essentials discovered this trojan virus today and three times it said I needed to restart to clean computer yet, it never leaves and is caught again on returning to Desktop.
I've looked this up on Microsoft KB and that document says to keep MSSE up to date however, the problem is, I cannot update from MSSE nor the site itself.
In fact, any links to sites which show promise of removing it- I click on and I'm told I have no internet connection, though I do have a connection and Google Chrome just says there's an error going to the site, I've tried downloading a couple of antivruses and they fail to download or update to start their scans.
I really don't know what the hell I can do apart from reinstall windows though I'm worried about doing that now as my Windows Activation reset to the "30 days to activate" (my copy of Windows 7 Ultimate is genuine and activated at Christmas) so I'm concerned I might reinstall Windows 7 and my key becoming invalid.
I hope there is some way of removing this trojan downloader:win32/cutwail.ba so I can get my computer back, I removed the files it left in system32 folder and my user folder but as for the registry files the KB says it left, there's nothing there. The advice then says don't try to remove anything but, use Microsoft Security Essentials or any antivirus to do it.
If anyone knows how to deal with this problem, I would really appreciate the help!
Thank you!