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Windows 7: Black Screen of Death

14 Jul 2010   #1
gwest314

Windows 7
 
 
Black Screen of Death

I was on my computer and picked up a virus, now instead of my desktop, i have a black screen with absolutely nothing on it, i cannot right click, I have to navigate my computer with task manager. If anyone has any insight on this problem, i would appreciate hearing it.


My System SpecsSystem Spec
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14 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Have you removed the virus yet?

For your info I have asked the mods to move this thread to the Security forum:

System Security - Windows 7 Forums
My System SpecsSystem Spec
14 Jul 2010   #3
gwest314

Windows 7
 
 

My trial Mcafe ran out a few days ago and was, a little to late, eventually going to get trend micro on here. I dont know if the virus is still there. Im not getting any pop ups freaking out about a virus, probably because they dont have a place to pop up from.
My System SpecsSystem Spec
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14 Jul 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Please do a scan with Malwarebytes.

What are the symptoms of the virus?
My System SpecsSystem Spec
14 Jul 2010   #5
gwest314

Windows 7
 
 

Well, as far as I know the only thing wrong is lack of desktop, icons, taskbar, and the ability to right click on the desktop.
My System SpecsSystem Spec
14 Jul 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

How do you know you got a virus? Could the problem be something else?

Your system restore points may be infected if it is truly a virus, but consider this anyway: System Restore
My System SpecsSystem Spec
14 Jul 2010   #7
gwest314

Windows 7
 
 

Well, I had a desktop until i ran a system restore, and i was getting pop ups about a virus and a keylogger
My System SpecsSystem Spec
14 Jul 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Definitely run a free scan using Malwarebytes.
My System SpecsSystem Spec
14 Jul 2010   #9
gwest314

Windows 7
 
 

Ok I will do that
My System SpecsSystem Spec
14 Jul 2010   #10
gwest314

Windows 7
 
 

In the case this works, thanks for the help/advice
My System SpecsSystem Spec
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 Black Screen of Death




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