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Windows 7: Liveupdate.js

15 Jul 2010   #11
shanefromoz

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by dre@ms View Post
Ok hold on.

Are you able to run LiveUpdate properly?

Goto the following link and download the application and run it. Check for the entry LiveUpdate and uncheck it if present.

Autoruns for Windows

Restart your computer and if you dont receive the error message, run LiveUpdate again and check if it works properly. If it does, you are good to go.
Can do live update with Norton and windows but just keep getting that annoying popup.

Once your issues is resolved, run a complete system scan using malwarebytes and if possible with MSSE.

This issue is the cause of a malware. Beware!!!

Edit: Alternatively, you can download LiveUpdate from the following link.

How to download and install LiveUpdate
I just contacted Norton support and they say its a windows file or a file to do with windows and not a Norton file ????
Can do live update with Norton and windows but just keep getting that annoying popup.
The problem is that Norton quarinteens the file but when i reset windows it says it is missing.


My System SpecsSystem Spec
.
15 Jul 2010   #12
Ch@n

 

Yes, as I said, the file is infected. Run a virus and malware scan and get it fixed.
My System SpecsSystem Spec
15 Jul 2010   #13
shanefromoz

Windows 7 Ultimate
 
 

dreams,

Ok what i need to know is how do i stop Norton from quaratining the file?
As when Norton quarinteens the file the scan does not fix it.

Cheers
My System SpecsSystem Spec
.

15 Jul 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Not for this problem, but for much better performance.

You paid for Norton and that money is gone

Get Microsoft Security Essentials, Malwarebytes and use the Windows Firewall. Just as good as what you have, free and this problem is history. Just my opinion and what I would do.
My System SpecsSystem Spec
15 Jul 2010   #15
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

TaskMngr - liveupdate.js - Program Information

You may need to uninstall the program that install the file.
My System SpecsSystem Spec
15 Jul 2010   #16
shanefromoz

Windows 7 Ultimate
 
 

Norton has removed the file but how do i stop the annoying pop up when i restart my pc?
Its like the pc requires that file but im sure the script is bad and is written to make it think it does.

Cheers
My System SpecsSystem Spec
15 Jul 2010   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post
TaskMngr - liveupdate.js - Program Information

You may need to uninstall the program that install the file.

uninstall the program that install the file.
My System SpecsSystem Spec
15 Jul 2010   #18
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, shanefromoz.

Liveupdate.js is not a Windows file and is undesirable. See Bleeping Computer: TaskMngr - liveupdate.js - Program Information

If you are still having problems, it appears that Norton did not completely remove the trojan. With Windows 7, you may want to first try System Restore to a point prior to the infection. Windows 7 has a much more robust System Restore than Windows XP and Windows Vista. If that doesn't work, I suggest an on-line scan.

Let us know if that works.
My System SpecsSystem Spec
15 Jul 2010   #19
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Go into Programs and Features. see if you have ComObject showing. If not,

Reboot into safe mode
Restart the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key.

Show Hidden Files and Folders
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Now using Windows Explorer, navigate to
C:\Program Files\Common Files\ComObject
and delete that folder ... it will contain liveupdate.js which is a java script.

When done, re-hide hidden files and folders and reboot.

Now download ATF Cleaner Welcome to the Frontpage - www.atribune.org

Click "Main" > check 'select all' (except prefetch) this first time using it, then click "Empty Selected". Do the same for FireFox or Opera if you use either of those browsers.
Next, go to Control Panel > Internet Options.
On the General tab under "Temporary Internet Files" Click "Delete Files".
Put a check by "Delete Offline Content" and click OK.

Download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.46 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
My System SpecsSystem Spec
16 Jul 2010   #20
shanefromoz

Windows 7 Ultimate
 
 

Hi All,

I think i have fixed it.
I used pc tools registery mechanic and it fixed it.
Thanks so much for all your help guys its muchly appreciated.

Cheers
My System SpecsSystem Spec
Reply

 Liveupdate.js




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