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Windows 7: Teamviewer scam - beware

25 Jul 2010   #11
LADYPINKtomato1

Windows 8 - 64-bit
 
 

Quote   Quote: Originally Posted by echrada View Post
Quote   Quote: Originally Posted by Victek View Post
Quote   Quote: Originally Posted by echrada View Post
A customer of mine have just had someone pull this on them. Someone called her and said there is something wrong with your computer and we need to check it. (She is an oldie with no real knowledge of computer security).

She was told to switch on her machine and walked through how to download Teamviewer. Once they were in, with her permission, they could do what they liked. Luckily she does not do any e-banking. She does however use her card to do e-shopping.

When she was asked to pay for the service over a 'secure line' she did smell a rat and told them to get off her machine. However, they could have left a keystroke trojan in her machine. I have told her to switch her machine off and not use it until I can get there tomorrow to check everything out.

Please take note there are a lot of people out there ready to scam anybody - especially the vulnerable.
.
I'm curious as to how these scammers identify themselves on the phone so people will believe they're legitimate? How do they even know you have a computer?

Apparently they just try random numbers as mostly every household has a computer these days and whoever falls for their patter is the next victim.
Quite often those who get scammed won't dare tell anyone what happened.. they are too embarrassed to let anyone know they were so caught off guard. So they lose no telling what.. from the incident.


My System SpecsSystem Spec
.
28 Jul 2010   #12
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

I'm sorry, but if a person believes it is Microsoft calling, out-of-the-blue, unsolicited, then in some ways, they deserve to be taken advantage of. That's hard for me to say, because I hate scammers as much as any other type of person, but it becoming the way I feel. People hide behind a lack of computing knowledge to cover up their lack of common sense and reasoning.
My System SpecsSystem Spec
17 Nov 2010   #13
chalasanikiran

Microsoft windows home premium
 
 
about fraud

Hi

This is kiran from uk. i gone through similler kind of situation. now, my question is me and my firends living in same house. one of my firend desktop happen to install teamviewer software. he gave the userid and password and they show some scrap.
they told him because of that ur systeam not getting internet. and these conversation happen for 3-5 min. then he realised and close the pages. after 20 min he take off the internet wire from the systeam.

Now i am thiniking we all use same router. so is it gone make any problem for other pcs?

please answer as soon as early

Thanks




Quote   Quote: Originally Posted by echrada View Post
A customer of mine have just had someone pull this on them. Someone called her and said there is something wrong with your computer and we need to check it. (She is an oldie with no real knowledge of computer security).

She was told to switch on her machine and walked through how to download Teamviewer. Once they were in, with her permission, they could do what they liked. Luckily she does not do any e-banking. She does however use her card to do e-shopping.

When she was asked to pay for the service over a 'secure line' she did smell a rat and told them to get off her machine. However, they could have left a keystroke trojan in her machine. I have told her to switch her machine off and not use it until I can get there tomorrow to check everything out.

Please take note there are a lot of people out there ready to scam anybody - especially the vulnerable.
My System SpecsSystem Spec
.

17 Nov 2010   #14
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

TeamViewer is safe when used properly. Normally each time the program is run it sets up a new random password needed. Unless you set it to run at windows startup with a permanent password. This can always be changed to a new password. As long as TeamViewer is not running, you should be safe. Careful who you give out the password to if you have it running.

See my TeamViewer Tutotial at the bottom of my SIG

Any questions, just ask.
My System SpecsSystem Spec
17 Nov 2010   #15
chalasanikiran

Microsoft windows home premium
 
 
hi

Hi there,

i seen ur answer...thanks for ur help... i have one more question..during the time is there any chance to install any kind of key stroke kind of softwares.



Quote   Quote: Originally Posted by DocBrown View Post
TeamViewer is safe when used properly. Normally each time the program is run it sets up a new random password needed. Unless you set it to run at windows startup with a permanent password. This can always be changed to a new password. As long as TeamViewer is not running, you should be safe. Careful who you give out the password to if you have it running.

See my TeamViewer Tutotial at the bottom of my SIG

Any questions, just ask.
My System SpecsSystem Spec
17 Nov 2010   #16
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Yes, I guess a good hacker could install some sort of keystroke software if they were really sneaky. Best to run MalWareBytes & some other programs to check for it.
My System SpecsSystem Spec
17 Nov 2010   #17
chalasanikiran

Microsoft windows home premium
 
 
hi there

Hi there

This is kiran chalasani i asked one question about teanviewer. now my quetion is, we are actually sharing router. so, does it make any problem to other systeam.




Quote   Quote: Originally Posted by echrada View Post
A customer of mine have just had someone pull this on them. Someone called her and said there is something wrong with your computer and we need to check it. (She is an oldie with no real knowledge of computer security).

She was told to switch on her machine and walked through how to download Teamviewer. Once they were in, with her permission, they could do what they liked. Luckily she does not do any e-banking. She does however use her card to do e-shopping.

When she was asked to pay for the service over a 'secure line' she did smell a rat and told them to get off her machine. However, they could have left a keystroke trojan in her machine. I have told her to switch her machine off and not use it until I can get there tomorrow to check everything out.

Please take note there are a lot of people out there ready to scam anybody - especially the vulnerable.
My System SpecsSystem Spec
17 Nov 2010   #18
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by DeaconFrost View Post
I'm sorry, but if a person believes it is Microsoft calling, out-of-the-blue, unsolicited, then in some ways, they deserve to be taken advantage of. That's hard for me to say, because I hate scammers as much as any other type of person, but it becoming the way I feel. People hide behind a lack of computing knowledge to cover up their lack of common sense and reasoning.
This of course is not a politically correct thing to say but I tend to agree with you....
WWW education, safety & all that implies is the responsibility of each person venturing into the ether.
My System SpecsSystem Spec
17 Nov 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Quote   Quote: Originally Posted by DeaconFrost View Post
I'm sorry, but if a person believes it is Microsoft calling, out-of-the-blue, unsolicited, then in some ways, they deserve to be taken advantage of. That's hard for me to say, because I hate scammers as much as any other type of person, but it becoming the way I feel. People hide behind a lack of computing knowledge to cover up their lack of common sense and reasoning.
This of course is not a politically correct thing to say but I tend to agree with you....
WWW education, safety & all that implies is the responsibility of each person venturing into the ether.
+1 to both of you. Well stated and right to the point.
My System SpecsSystem Spec
17 Nov 2010   #20
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by chalasanikiran View Post
Hi there

This is kiran chalasani i asked one question about teanviewer. now my quetion is, we are actually sharing router. so, does it make any problem to other systeam.



kiran,


If you are sharing just the router, & not files, folders, drives, etc, it should not be a problem.

In my case, I share multiple computers on a network that I need access to. So that is why I have TeamViewer set up with a permanet password.

If the person you share with does not use TeamViewer on a regular basis, just have them uninstall it by the usual Windows uninstall method.

Hope this helps.
My System SpecsSystem Spec
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 Teamviewer scam - beware




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