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Windows 7: Teamviewer scam - beware

18 Aug 2011   #51
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

MBAM may help, CCleaner would not. Also try Super AntiSpyware. links in my siggie. Also MSE.


My System SpecsSystem Spec
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13 Oct 2011   #52
ginajeff

windows 7 64
 
 
phone scam

I have just had a phone call (i live in spain) and an indian woman told me that she was from microsoft and someone was hacking windows 7 and she would like to help me, would i switch on my computer, She got very uppity when i said i didnt have my computer and wanted to know where it was. I told her i didnt believe her and rang off. I wish there was somewhere to report these scams,
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13 Oct 2011   #53
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, ginajeff.

Welcome to Seven Forums.

This has been an ongoing problem for a long time (see Phone call PC SCAM - Windows 7 Forums for calls other Seven Forums members have received).

Hanging up was a wise move.
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17 Oct 2011   #54
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Hmmmm

Quote   Quote: Originally Posted by Corrine View Post
Hi, echrada.

I'm sorry to see this has expanded to Scotland. It has been happening in the U.K., Australia and the U.S. for some time. (Example: TechIsOnline, Techies Online, www.techisonline.com) Also of interest: Bogus Support Organizations use Live Operators to Install Malware.
Got cut off so will start again I recently had a Teamviewer session with a friend mind you but for curiosities sake how would you find out if any nasties were left behind?
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17 Oct 2011   #55
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

The problem is not with Teamviewer. That is good software but it is also used by scammers who call you and say that there are errors on your computer which they can fix. They then use Teamviewer to access your computer and steal sensitive data.
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17 Oct 2011   #56
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Ok

Thanks kado Yeah mate I suppose it's like letting a dodgy real estate agent case your joint and making notes or leaving listening devices around.

It's that sort of stuff that you would not be aware of that would give me the creeps. But I suppose if your security is good it'll pick it up on a scan eh? Thing is witha weekly full scan set it could do a lot of damage for say a week after it got implented I suppose the only thing to do is to do a scan straight after.

Having said that I only us it with people I can trust.
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17 Oct 2011   #57
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Thanks kado Yeah mate I suppose it's like letting a dodgy real estate agent case your joint and making notes or leaving listening devices around.
That's a good analogy.
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23 Nov 2011   #58
aqualouise

Windows 7 64Bit
 
 
How do they get my name?

I've literally just hung up from one of these calls, after google-ing what they were telling me to download before doing it.

The thing is, my laptop does have serious issues, I do report errors to Microsoft, and he had my name. It just didn't seem legit to me though. I very much doubt microsoft actually call people up like that.

However, does being ex-directory help avoid these calls? I figure they got my name alongside my number in the phone book. :S
Thanks!
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23 Nov 2011   #59
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Hi aqualouise and welcome to Seven Forums. It sound very much like the Team Viewer scam to me. I have had more than one of these calls so you did the right thing. Not sure how they get their numbers but ex-directory will help. The problem now is they have your number so it may be that it won't do much good to go ex now.

You mentioned that your laptop has issues. Please start a new thread with these and the experts here will do their best to help you.
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23 Nov 2011   #60
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by aqualouise View Post
I've literally just hung up from one of these calls, after google-ing what they were telling me to download before doing it.

The thing is, my laptop does have serious issues, I do report errors to Microsoft, and he had my name. It just didn't seem legit to me though. I very much doubt microsoft actually call people up like that.

However, does being ex-directory help avoid these calls? I figure they got my name alongside my number in the phone book. :S
Thanks!
Yes it was a scam of some kind. They can get many peoples' numbers from a simple Google or a Zaba search, Spokeo is another way. If they call again, keep them tied up as long as possible but DO NOT download anything they suggest. At the end tell them you are using Linux.
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 Teamviewer scam - beware




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