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Windows 7: Windows xp Problem Malware

20 Jul 2010   #1
TastyFood

windows 7 64 Bit
 
 
Windows xp Problem Malware

The problem I have is on my xp computer. It all started today morning, my dad went on the computer and then he left. I went on the computer and I saw that there was a security windows update.So I clicked download, but I think I ended up downloading "Antimalware doctor". The program itself is a malware. So I decided to use malwarebytes to scan, it detected about 28 infected objects. While I was doing the scan, I read some things about the malware, I figured that it would best for me to do a scan with malwarebytes and spybot again in safe mode.After it finished it scan, I clicked fix. It said that it was unable to fix all problems and it told me to restart. I restarted the computer and it go me back to my desktop. On my screen an error popped up about some windows/system 32 and restore it, I just ignored it. I restarted the computer, but now I can't even get to my desktop. The screen just turns black. I have no idea what's going on and how to fix it. When I try to go into safe mode, it lists these windows/system 32 and just stops. Even though this is not related windows 7, can you guys help me and try to fix this please.


My System SpecsSystem Spec
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20 Jul 2010   #2
Kirsch

Windows 7 Ultimate
 
 

Is it a black screen with a cursor? Just no logon or anything? If you have a cursor, press control alt delete and select task manager. under Applications select "new task" type in explorer and press enter
My System SpecsSystem Spec
20 Jul 2010   #3
TastyFood

windows 7 64 Bit
 
 

There is no cursor just a black screen. When I start up, it says dell, and then it just goes blank. It doesn't even go to the blue start up screen.
My System SpecsSystem Spec
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20 Jul 2010   #4
Kirsch

Windows 7 Ultimate
 
 

Do you have a Windows XP install disc? if so, run the recovery program
My System SpecsSystem Spec
20 Jul 2010   #5
TastyFood

windows 7 64 Bit
 
 

Yes I have the windows xp home edition cd, so how am I supposed to run it? I insert the cd and then what?
My System SpecsSystem Spec
20 Jul 2010   #6
Kirsch

Windows 7 Ultimate
 
 

This Site has the best XP repair guide I think I've ever seen LOL, write/print the steps down
My System SpecsSystem Spec
20 Jul 2010   #7
TastyFood

windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by Kirsch View Post
This Site has the best XP repair guide I think I've ever seen LOL, write/print the steps down

Thank you so much, I just reformatted my computer.
My System SpecsSystem Spec
20 Jul 2010   #8
Kirsch

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by TastyFood View Post
Quote   Quote: Originally Posted by Kirsch View Post
This Site has the best XP repair guide I think I've ever seen LOL, write/print the steps down

Thank you so much, I just reformatted my computer.
Absolutely no problem!!! Glad I could help
My System SpecsSystem Spec
Reply

 Windows xp Problem Malware




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