Please fill in your system specs
Please follow
this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:
The last crash is a 0x51 or a registry crash which has a few basic causes
- Registry problems,
- Security problem,
- Hardware failure.
To rule most of the known causes out, please follow below instructions
Please remove all security programs using the appropriate uninstallation tool and use Microsoft Security Essentials while troubleshooting.
Diagnostics Test
System File Check
Please try following:
- Open an admin command prompt
- Copy/paste "sfc/scannow" (without quotes) and press enter
- When it finished reboot your system
- Open again an admin command prompt
- Enter sfc/scannow again
If sfc/scannow says "
Windows Resource Protection found corrupt files but was unable to fix some of them"
after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
Diagnostics Test
HDD TEST
Run
SeaTools to check the integrity of your HDD.
SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
- Short Drive Self Test
- Short generic
- Long generic
If the short generic fails, no need for the long generic.
Note
Do not run SeaTools on an SSD as the results will be invalid.
Run
chkdsk
Disk Check - Windows 7 Help Forums
Run
HDTune to
- scan for errors, no quick scan but full scan
- check the health,
- benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
- of the error scan,
- make a screenshot of the health of every hard drive and post the screenshots,
- post screenshots with the benchmark of the
- transfer rate,
- access time,
- burst rate,
- cpu usage.
Diagnostics Test
Malware scan
Please run a threat scan with
Malwarebytes*, a full scan with your AV, scan your system with
Adwcleaner,
Kaspersky TTDSKiller,
ESET Online Scanner and
SuperAntiSpyware
Note
*(Uncheck trial version in the installation process)
Run MemTest86+ to analyse your RAM.
MemTest86+ - Test RAM - Windows 7 Forums
Note
MemTest86+ needs to be run for
at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for
zero errors here. Even a single error will indicate RAM failure.
Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.