I am able to use my computer only in safe mode. I tried a system restore but that didn't help. I ran malware bytes and super anti spyware but didn't come up with anything more than cookies. Then I downloaded a utility to identify the driver, blue screen view was the software. It found one driver that was involved, ntoskrnl.exe. That's all I know.
thanks for any help you can give me,
Kathy
thanks for any help you can give me,
Kathy
Last edited:
My Computer
At a glance
win7 professional 64bitAMD Phenom II X6 1100T 3.31 GHz16 GB RAMNVidia Quadro K620
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom
- OS
- win7 professional 64bit
- CPU
- AMD Phenom II X6 1100T 3.31 GHz
- Motherboard
- ASUSTek Crosshair V Formula Z
- Memory
- 16 GB RAM
- Graphics Card(s)
- NVidia Quadro K620
- Hard Drives
- WDC WD30 EZRX-00DC0B0 Sata Disk Drive
- Antivirus
- Eset NOD32
- Browser
- Chrome, Firefox