IE 11 was trashed after a virus infection.
I succeeded in getting most of my windows functionality and all my files and shortcuts back but IE 11 is a problem.
I followed instructions here to uninstall IE 11 and then tried to use "IE11-Windows6.1-x86-en-us.exe" for a reinstall.
Reinstall fails with the following message window:
"Internet Explorer did not finish installing.
Setup can't continue because a more recent version of Internet Explorer is installed on your computer."
When I start the "iexplorer" program, there's a long pause and a blank IE window opens with "Your last browsing session closed unexpectedly" with a "Restore session" button.
Clicking on the button just makes it hang.
Plus none of the IE toolbar buttons appear at the top of the page. A right mouse click doesn't bring anything up.
I'm using FireFox as a temporary browser but want my IE back.
I know other stuff must be fragged as well since I've tried to use the Windows "Help and Support" screens from the program start menu, and nothing comes up. I get a bar with a blue "loading" indicator with "Getting help content..." above the bar. The help files appear to be gone.
Can you help me out?
I'm a retired mainframe programmer/analyst and really can't afford to send this out to be fixed.
My appreciation in advance!
Cliff
I succeeded in getting most of my windows functionality and all my files and shortcuts back but IE 11 is a problem.
I followed instructions here to uninstall IE 11 and then tried to use "IE11-Windows6.1-x86-en-us.exe" for a reinstall.
Reinstall fails with the following message window:
"Internet Explorer did not finish installing.
Setup can't continue because a more recent version of Internet Explorer is installed on your computer."
When I start the "iexplorer" program, there's a long pause and a blank IE window opens with "Your last browsing session closed unexpectedly" with a "Restore session" button.
Clicking on the button just makes it hang.
Plus none of the IE toolbar buttons appear at the top of the page. A right mouse click doesn't bring anything up.
I'm using FireFox as a temporary browser but want my IE back.
I know other stuff must be fragged as well since I've tried to use the Windows "Help and Support" screens from the program start menu, and nothing comes up. I get a bar with a blue "loading" indicator with "Getting help content..." above the bar. The help files appear to be gone.
Can you help me out?
I'm a retired mainframe programmer/analyst and really can't afford to send this out to be fixed.
My appreciation in advance!
Cliff
My Computer
At a glance
Windows 7 Home Premium 32bit.intel core duo E8400ddr2 4096mbnvidia gforce 8800 gt
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell xps630
- OS
- Windows 7 Home Premium 32bit.
- CPU
- intel core duo E8400
- Motherboard
- nvidianforce 650i
- Memory
- ddr2 4096mb
- Graphics Card(s)
- nvidia gforce 8800 gt
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- DELL SX2210T
- Screen Resolution
- 1980 x 1080
- Hard Drives
- ST3500630A [Hard drive] (500.11 GB) -- drive 0, s/n 9QG255W5, rev 3.AAE, SMART Status: Healthy
WDC WD32 00AAKS-75L9A SCSI Disk Device (320.07 GB) -- drive 1, s/n WD-WMAV2F299476, SMART Status: Healthy
WDC WD32 00AAKS-75L9A SCSI Disk Device (320
- Case
- Original
- Cooling
- Dell supplied fan
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Logitech HID-compliant Unifying Mouse
- Internet Speed
- broadband cable via comcast
- Antivirus
- Norton AntiVirus Version 21.6.0.32 Norton Security Suite
- Browser
- ie 11 (broken) firefox
