Solved acer aspire 4738' s bluetooth doesn't work but wifi work?

[GokAy]

Please for both devices you marked, right click - properties - details - change "property" to Hardware Ids and copy paste the "value" here or screenshot.

 

[maxie]

That Adapter is close to six years old ... A new one should fix your issue ...

 

[persia]

Please for both devices you marked, right click - properties - details - change "property" to Hardware Ids and copy paste the "value" here or screenshot.

BTHENUM\{0000111b-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&0802
BTHENUM\{0000111b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000b

 

[GokAy]

Any text written on the USB stick?

See https://www.atheros.cz/atheros-bluetooth-drivers.php for a list of devices that host the Atheros BT.

 

[persia]

There is a name Bluetooth class 1

 

[GokAy]

Try the Win 7 32/64bit drivers (bottom of page) at - https://www.atheros.cz/atheros-bluetooth-download.php?chipset=85&system=6