Active Directory Domain Services unavailable - print error

RogerR

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Pro User
Local time
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607
Location
Upstate, AZ
HP 3015 All-in-One has worked fine for years, plugged into wife's PC. Yesterday it stopped communicating and the error message; "Active Directory Domain Services unavailable" is cryptic. This error is discussed in various internet fora but no solution found is pertinent to my problem.


  • Printer prints a test page from itself - i.e. machine is apparently functional
  • uninstalled and reinstalled printer. After re-install there are issues and the troubleshooter fixes them and sets printer as default. It still does not respond to PC calls, which appear in the queue with Error.
  • Windows up to date with SP1.
  • No new driver available from HP.
Ideas?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
have you tried installing the printer driver through windows update (if available?)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 4790k @ 4GHz
Motherboard
Asus Z97 Pro
Memory
8GB DDR3 1600MHz
Graphics Card(s)
AMD Radeon HD 6850
Sound Card
Asus Xonar DSX
Hard Drives
Samsung 840 EVO 120GB SSD
128GB SanDisk SSD
2TB WD Caviar Green HDD
PSU
Corsair CX600
Case
Fractal Design Define R4
Cooling
Stock cooler
Internet Speed
100Mbps Down / 10Mbps Up
Antivirus
Avast! Antivirus (Free)
Browser
Google Chrome/Mozilla Firefox
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