administrator account issues in windows 7

bc33

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Cannot download, install, or delete software. It says I am not the administrator, but I am. Have tried multiple fixes, including trying to reset administrator account at command prompt. Anyone familiar with this problem and a fix that actually works. Thanks in advance.
 

My Computer My Computer

At a glance

7 home premium. 64 bit4G
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
7 home premium. 64 bit
Memory
4G
Browser
IE
Try to create a new admin account (as test). Does that account work as expected?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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