Solved Adobe Reader 11.0.09 freezes my whole system when I try to print

dostrowskic

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I am running Windows 7 Home Premium 64 bit. When ever I try to print a pdf in Adobe Reader 11.0.09 my whole system freezes. I cannot even get to task manager and I have to hold down my laptop's power button.
I am printing to a wireless HP Deskjet 6980
 

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Windows 7 Home Premium 64bitAMD E-300 APU3.00 GBRadeon HD Graphics 1.30 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite Pro C655D
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
3.00 GB
Graphics Card(s)
Radeon HD Graphics 1.30 GHz
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McAffee
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FireFox
Welcome to Seven Forums dostrowskic. I see where hangs when printing are often caused by the Protected mode at startup setting in reader. It is a security setting, but is also causing issues for Adobe users. This site explains it (I do not use Adobe, I use Sumatra myself).

https://www.system-designs.com/AdobeReader9.htm

A Guy
 

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Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
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LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
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ANTEC TruePower New TP-550, 80 PLUS, 550W
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Adobe Reader 11.0.09 freeze fixed

Thank you for the help. I did dis-Enable Protected Mode but it didn't help. Then I was directed to look at my Event Log and I saw many, many Bonjour errors. I don't need Bonjour so I uninstalled it and now I can print pdf's just fine. Would you have any ideas why that would cause problems with Adobe Reader?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU3.00 GBRadeon HD Graphics 1.30 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite Pro C655D
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
3.00 GB
Graphics Card(s)
Radeon HD Graphics 1.30 GHz
Antivirus
McAffee
Browser
FireFox
Bonjour causes many errors period. It is a common find in BSOD as well. Just poorly written I guess. Maybe Apple's revenge :D Glad you figured it out ;)

A Guy
 

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
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