BlueScreen Windows7

[MMokran]

Hi,
i have bought a new HP Laptop HP TouchSmart TM2 with preistalled Windows 7, x64 and my Windows crashes every few minutes and this is the bug report after restart . My operating system is : 6Gb RAM, 1,6 Ghz Intel Core2 Duo CPU U9600, ATI Mobility Radeon HD 4550.

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1051[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 3b[/FONT]
[FONT=&quot] BCP1: 00000000C0000005[/FONT]
[FONT=&quot] BCP2: FFFFF80002EC6805[/FONT]
[FONT=&quot] BCP3: FFFFF88009236220[/FONT]
[FONT=&quot] BCP4: 0000000000000000[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]
[FONT=&quot][/FONT][FONT=&quot][/FONT]

I tried to recover my Windows, but it can´t help. Pls. can u help me?

Regards

MM

 

[zigzag3143]

Hi,
i have bought a new HP Laptop HP TouchSmart TM2 with preistalled Windows 7, x64 and my Windows crashes every few minutes and this is the bug report after restart . My operating system is : 6Gb RAM, 1,6 Ghz Intel Core2 Duo CPU U9600, ATI Mobility Radeon HD 4550.

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1051[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 3b[/FONT]
[FONT=&quot] BCP1: 00000000C0000005[/FONT]
[FONT=&quot] BCP2: FFFFF80002EC6805[/FONT]
[FONT=&quot] BCP3: FFFFF88009236220[/FONT]
[FONT=&quot] BCP4: 0000000000000000[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]


I tried to recover my Windows, but it can´t help. Pls. can u help me?

Regards

MM

We need the actual DMP file that was created when the computer crashed. use these to find and upload it to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

thanks

ken

 

[MMokran]

Here it is.
Thanks
MM