BSOD bad_pool_header happening at random

[sixten]

Starting yesterday (10/24/16), I received several (4) BSODs for bad_pool_header with code 0x00000019.

• I installed no new software or hardware yesterday (10/24/16).
  
• The bluescreen does not occur in safe mode.
  
• I have used the System File Checker and performed a disk check with no integrity violations.
  
• I have tried uninstalling video codec packs, which have given me trouble in the past, but it did not solve the problem.

If I need to provide any more relevant information, please let me know.

Google searches have yielded no helpful results on this issue thus far and I do not want to have to resort to reinstalling Windows once more. Any help would be appreciated.

Thank you.

 

[sixten]

BSOD happened again after long gap

The BSOD strikes again after not occurring for almost 24 hours.

Details from the Windows Error window:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 88F54AE0
BCP3: 88F54AF0
BCP4: 08020027
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Any assistance would be appreciated.

 

[axe0]

Hi sixten,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?

 

[sixten]

Thank you for your reply, axe0.

Yes, I am still in need of help and have not solved the problem yet.

 

[axe0]

Please upload a fresh zip from the DM Log Collector.