BSOD IRQL Not Less Than or Equal

[kathy320]

Hi,

After waking from sleep, my computer seems to cycle through a number of BSOD with the error message IRQL Not Less Than or Equal. While I've received this message with BSODs off and on for the past couple of months, it seems to be increasing in frequency and I'm not sure what the cause is. The most recent installed program is Age of Empires II. I'm currently using the computer in Safe mode.

Unfortunately, I don't know all the details about the system since it was created by someone else and I'm not very knowledgeable about computers myself. If you have any suggestions, I'd really appreciate it.

Thank you.

Kathy

 

[koolkat77]

I would have that someone come over and install the 64bit version of Windows 7 on to the system first to make use of all the 8gb RAM.

How to Clean Reinstall a Factory OEM Windows 7​

On the fresh installation of windows I would avoid installing only this software:
-Start Menu\Programs\Norton 360

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Let us know if you continue to receive BSOD's after the format, if you do. Some tests you could proceed with:

Upload a screenshot using:

CrystalDiskInfo​

:tip: For how to upload a screenshot or file, read here

Test your Hard Drive by running:

Hard Drive Diagnostic Procedure​

Test and Diagnose RAM Issues with Memtest86+:

RAM - Test with Memtest86+​

:info: Pay close attention to part 3 of the tutorial "If you have errors"

   Tip

• :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.