BSOD Memory management on startup

[donm7080]

Hello,

i have a problem with my PC, everytime i start it i have a bsod memory management and i can't find where is the problem ...

after 3-4 try he start normally and i don't have anymore problem until i shut it down and it start again

i have read the help topic and join the two test asked

thank u for your help


computer :

windows 7 pro 64 bits (official version)
Gigabyte GA-EX58-UD4P motherboard
QuadCore Intel Core i7 920, 2800 MHz (21 x 133)
4gb ram ocz pc3-10666 platinium 2*2gb dual channel
NVIDIA GeForce GTX 260 (896 Mo)

 

[donm7080]

prob pc

Hello,

i have a problem with my PC, everytime i start it i have a bsod memory management and i can't find where is the problem ...

after 3-4 try he start normally and i don't have anymore problem until i shut it down and it start again

i have read the help topic and join the two test asked

thank u for your help


computer :

windows 7 pro 64 bits (official version)
Gigabyte GA-EX58-UD4P motherboard
QuadCore Intel Core i7 920, 2800 MHz (21 x 133)
4gb ram ocz pc3-10666 platinium 2*2gb dual channel
NVIDIA GeForce GTX 260 (896 Mo)

 

[zigzag3143]

Hello,

i have a problem with my PC, everytime i start it i have a bsod memory management and i can't find where is the problem ...

after 3-4 try he start normally and i don't have anymore problem until i shut it down and it start again

i have read the help topic and join the two test asked

thank u for your help


computer :

windows 7 pro 64 bits (official version)
Gigabyte GA-EX58-UD4P motherboard
QuadCore Intel Core i7 920, 2800 MHz (21 x 133)
4gb ram ocz pc3-10666 platinium 2*2gb dual channel
NVIDIA GeForce GTX 260 (896 Mo)

You are correct these have been caused by memory management. Please run driver verifier to find out which driver is causing it

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[donm7080]

thank u for your help

so i did what you asked and launched verifier and when the system reboot, on the logon screen, i have a NEW BSOD IRQL NOT LESS OR EQUAL then when it reboot it was stuck on the starting windows screen and my keyboard and mouse was shutdown ...

i reboot and launched in safe mode and i didn't get any problem ...

i tried again in normal mode and IRQ BSOD again

i join u the perfmon and dump files

(sorry for my bad english)

 

[zigzag3143]

thank u for your help

so i did what you asked and launched verifier and when the system reboot, on the logon screen, i have a NEW BSOD IRQL NOT LESS OR EQUAL then when it reboot it was stuck on the starting windows screen and my keyboard and mouse was shutdown ...

i reboot and launched in safe mode and i didn't get any problem ...

i tried again in normal mode and IRQ BSOD again

i join u the perfmon and dump files

(sorry for my bad english)

None of these were driver verifier. DId you follow the instructions carefully?

All of these were memory management caused by an unknown driver. Please re-run verifier.

 

[donm7080]

i'm gonna try it again now but yes i followed the instruction what i'm trying to say is that i can't pass the logon screen on normal mode when verifier is running.

i try again in normal mode if that doesn't work i let the computer run in safe mode for 36 hours

for information when i started my computer this morning i had another bsod at the logon screen PAGE FAULT IN NON PAGINED AREA

 

[donm7080]

So i started verifier again and i can't pass the logon screen in normal mode when it's running.

i started in safe mode and verifier is running. (screenshot in attachement of the current settings)

but since it's a problem at the start of windows, will it find something ?

maybe i could try to launch verifier with each non Microsoft driver one by one and see wich one crash on startup ... what do you think ?

 

[zigzag3143]

So i started verifier again and i can't pass the logon screen in normal mode when it's running.

i started in safe mode and verifier is running. (screenshot in attachement of the current settings)

but since it's a problem at the start of windows, will it find something ?

maybe i could try to launch verifier with each non Microsoft driver one by one and see wich one crash on startup ... what do you think ?

When is crashed did it blue screen? (with verifier on)?

 

[donm7080]

when i'm in normal mode with verifier OFF i have a blue screen only when i start the pc (memory management) then i shut it down (Full power OFF) and start it again and it's ok it work perfectly

if i start in normal mode with verifier ON the computer always crash with a blue screen yes, on the logon screen where u must enter login/password


if i go in safe mode with verifier ON or OFF it work perfectly no problem

 

[zigzag3143]

when i'm in normal mode with verifier OFF i have a blue screen only when i start the pc (memory management) then i shut it down (Full power OFF) and start it again and it's ok it work perfectly

if i start in normal mode with verifier ON the computer always crash with a blue screen yes, on the logon screen where u must enter login/password


if i go in safe mode with verifier ON or OFF it work perfectly no problem

Please upload that DMP file

 

[donm7080]

ok this is very strange i don't have dump for this crash. To be sure i cleaned the directory c:\windows\minidump and deleted c:\windows\memory.dmp then i launched verifier and reboot the pc crashed with blue screen on the logon screen saying it was doing a dump but nothing in the directory...

i don't see what i can do

 

[zigzag3143]

ok this is very strange i don't have dump for this crash. To be sure i cleaned the directory c:\windows\minidump and deleted c:\windows\memory.dmp then i launched verifier and reboot the pc crashed with blue screen on the logon screen saying it was doing a dump but nothing in the directory...

i don't see what i can do

Wait until it crashes again and hope a DMP file is created.