Solved BSOD ntoskrnl.exe while playing TERA, LEague of Legends, GTA V etc.

joneastwood

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12
I have been having this problem since i updated a bunch of drivers through driver identifier but at the same time i'm getting a graphics driver crash randomly with last nvidia drivers and older ones. Sometimes i get a black screen for about 3 second then the computer just restarts or just plain old blue screen.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Hey aned welcome to SevenForums!:orb:

I play all the games you mentioned :D, anyways lets get to troubleshooting.

Code:
BugCheck 50, {fffffb240d305300, 0, fffff8800238b940, 7}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hey aned welcome to SevenForums!:orb:

I play all the games you mentioned :D, anyways lets get to troubleshooting.

Code:
BugCheck 50, {fffffb240d305300, 0, fffff8800238b940, 7}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

Thanks for the help! i did DDU just now and installing the drivers. I'll be back asap :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Nope. opened tera for a bit and i got the same bsod :(
here's the new zip file
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Code:
BugCheck BE, {fffff88005518b9e, 3ff4d3121, fffff88003738440, b}

Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+8eb81 )
This time it is blaming the Intel USB eXtensible Host Controller. Update it.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Just got back from work and still no BSOD so far but my screen went black while playing GTA V and all the LEDs including the camera(cause i was on skype with a friend) were on but i couldn't wait so i restarted the pc and didn't get any minidumps :(. I'm using a surround display by the way. I have 3 monitors and i suspect one of them may be causing this issue so i completely unplugged it off the graphics card and see if it helps.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Try that.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I'm back from work. I left GTA V running since this morning at 5am and it's 6:35pm right now and no crashes so far. Still not 100% sure because i'm not playing the game but i think my guess was right. I still need further tinkering here and there but so far so good :D
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
That's good to hear.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Yes, i think the culprit is the hdmi plug on the monitor because i switched the chords around and used the dvi port instead and i never had crashes anymore so far. But i just wanna know if the ntoskrnl.exe bsod can be possibly caused by faulty vga connectors.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Update:
Nevermind. after 2 days of no BSOD the same error popped up again but this time no dump files :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Yea, it can be under rare circumstances.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I'm using only 1 monitor now. It has been 2 days actually and i bought the witcher 3 yesterday and today while playing it with ultra settings and all the game froze 15 mins in with the audio gone as well, i tried ctrl+alt+delete, alt+tab and alt+f4 and none of them worked so i ended up hard restarting it. I don't really know what's the problem now cause i've been running in circles :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
I'm thinking of sending it back to the store for them to do tests on it. I don't really have time on the weekdays to test everything. Because i'm actually thinking of sending my whole pc instead.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Okay then. But before that snap a picture of the BSOD when it occurs, this might be a failing HDD.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I reinstalled win 7 last night and some games. Should i install all the things windows update is asking me to install?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Okay then. But before that snap a picture of the BSOD when it occurs, this might be a failing HDD.

Yessir i will. I'll be playing gta v and witcher 3 and see if it happens again
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
Okay, and install the latest updates from windows updates yea.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Okay i reinstalled windows 7 and installed all the windows updates. It has been 3 days since i did that and so far no BSOD's anymore while playing games or streaming.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64intel 17-4790kCorsair Vengeance Pro 16GB DDR3 1600MHz CL9evga gtx 980 sc acx 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
intel 17-4790k
Motherboard
gigabyte z97 gaming 3
Memory
Corsair Vengeance Pro 16GB DDR3 1600MHz CL9
Graphics Card(s)
evga gtx 980 sc acx 2.0
Hard Drives
samsung SSD 840 evo 500gb,
Antivirus
MSE
Browser
mozilla firefox
That's good to hear. Can you private message me your stream link? I would love to see someone from SF livestream.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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