BSOD on a New computer

[Neldragon]

I bought a Asus G60J and when i have Battleforge and TeamSpeak2 running at the same time i get a BSOD (the time between both programs are working at the same time and the BSOD is random)

The info i can give you at this moment is only a picture of the screen.

I never received BSOD in any other way.

Tomorrow i will go to the store to make reclaim for the 15days warranty, but i would like to know what the problem may be. Because this is the computer i wanted so i will ask for the same computer model

Thanks in advance

 

[usasma]

STOP 0x124 errors
This is an error that your CPU reports to Windows. They're difficult to interpret, and the results of the interpretation aren't very helpful.

Most often caused by hardware problems (bad drivers, incompatible drivers/hardware, broken hardware)

Start with this [2-Int] Stop 0x124 - what it means and what to try

 

[Neldragon]

Thanks

 

[Neldragon]

Well i took the pc to the store they tested and said they did'nt found nothing.
Today i got one other BSOD the minidump file are attatched

Can anyone tell me what is wrong with my pc?

And hot to solve it?

 

[Pauly]

This dump is the same BC 0x124 WHEA_UNCORRECTABLE_ERROR
These can be notoriously difficult to find
Have you read through the link above about these errors? its a pretty good place to start, follow steps in it about system temps, updating etc etc and see what happens
post back with your results

 

[usasma]

The easiest thing to do at this point would be to restore the system using the Asus restore DVD that came with the computer. Make sure you follow the directions exactly.

This will wipe everything off of the computer. Then test to see if it BSOD's. If not, then install the first program that you want and test for BSOD's. If none show up, then move onto the next one.

 

[Neldragon]

The easiest thing to do at this point would be to restore the system using the Asus restore DVD that came with the computer. Make sure you follow the directions exactly.

This will wipe everything off of the computer. Then test to see if it BSOD's. If not, then install the first program that you want and test for BSOD's. If none show up, then move onto the next one.

That was already done, and for me what is making me worried is this only appends when Battle Forge (game) and TeamSpeak2 are working at the same time. At this moment except for the software in Asus restore DVD and windows7 updates (all done) this are the only programs installed.

If the BSOD is reporting a hardware problem i can't see how a program of communication can cause it.

Could this be cause by the two hard drives for only being of 5400rpm in a 64bit system?

 

[Pauly]

HDD rpm will not cause this unless the disks are faulty
Have you been through the link for any ideas
I would try manually updating drivers by visiting manufacturers website
Two old drivers i noticed are
sncduvc.sys 29/12/08
ASMMAP64.sys 04/02/07

 

[Neldragon]

[2-Int] Stop 0x124 - what it means and what to try

I only have done step 6 (run MDSCHED)

I have to check in Asus page if i can find the manufacture of each piece of hardware, in order to check for new drivers.

Thanks for your help

 

[Pauly]

If your not sure you can run a free app like belarc advisor its very small and will give detailed system info on everything you got its a handy little program there are tons of others though thats just the one i use

 

[Fastener]

Hi there...

This BSOD problem is known well with ASUS, especialy the fromer model G51J got it for month befor a solution was found, anyway not (jet) by asus. Seems like the new generation got exactly the same problem wich can be fixed by a BIOS update, you can finde here: Laptop Forums and Notebook Computer Discussion - View Single Post - Asus G51J BSoD thread - part 2 And the story about the hole issue you can check here: G51j Blue screen of death problems and here: Asus G51J BSoD thread - part 2


Regards from Germany


Fastener