BSOD playing World of Warcraft or Watch Youtube HD Videos

Avatarius

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Hello everyone,

first of all, my school English is not the best :geek::p

In the last few weeks i have serval BSOD. 95% by playing World of WarCraft 5% by watching HD YouTube Videos.
I tried to locate the Problem. I have change the Graphic Card to an old Nvidia 8800 GTS and tried to change the Power Supply. Deactivate the Hardware Acceleration in Firefox. Also I reinstall Windows complete new. Update Windows and all Drivers. But the BSOD are still there. Some Days no BSOD. Another Day 3 times in a few hours :cry:

Here are some Information from WhoCrashed:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 08.10.2015 08:05:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100815-9469-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
The information from DM Log Collector:

APC-PC-08_10_2015_202658,22.zip

I hope someone has an idea and can help me.

Avatarius
 

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Hi Avatarius,

Welcome to the 7forums.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
 

My Computer My Computer

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Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
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Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
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16GB DDR4 2133 Crucial Ballistix Sport LT
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MSI GeForce GTX 1060 GAMING X 6G
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Intel Display Audio
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Liyama ProLite XB2483HSU-B2
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Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
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Creative Sound Blaster Tactic3D Rage V2 headset
A minidump file is present. And my pc is configured for small dump files. But I can not copy or zip as the read-only folder. I am logged in as administrator and tried to cancel the write protection in order to send you the minidump.
All tutorials I've found so far to the write protection only temporarily set aside have not been working.
At the same time I have again changed the video card and the power supply to an older model. Since after all day no more BSOD.
Maybe you have an idea to let you get the minidump?
Thank you
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64Bit SP1Intel Core i7 860 @2.80GHz4x DDR3 OCZ 2GBXFX ATI Radeon HD 5870
Computer type
PC/Desktop
OS
Windows 7 Ultimate 64Bit SP1
CPU
Intel Core i7 860 @2.80GHz
Motherboard
ASUS P7P55D Deluxe
Memory
4x DDR3 OCZ 2GB
Graphics Card(s)
XFX ATI Radeon HD 5870
Hard Drives
Samsung SSD 840 250GB
Antivirus
Norton Internet Security
Browser
Firefox 41.0.1
Right click the minidump folder > properties.
Go to the tab 'Security' and click the option advanced in the bottom.
You might need to take ownership from the folder which you can do in the advanced options from the security.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I tried to pick up now 5 guides the write protection. None worked until now. I spend it on first.
I look how does the old hardware. Tomorrow I will then install the new power supply and see if it is stable. If so, then it will be up to the graphics card or the driver for it.
Thank you first
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64Bit SP1Intel Core i7 860 @2.80GHz4x DDR3 OCZ 2GBXFX ATI Radeon HD 5870
Computer type
PC/Desktop
OS
Windows 7 Ultimate 64Bit SP1
CPU
Intel Core i7 860 @2.80GHz
Motherboard
ASUS P7P55D Deluxe
Memory
4x DDR3 OCZ 2GB
Graphics Card(s)
XFX ATI Radeon HD 5870
Hard Drives
Samsung SSD 840 250GB
Antivirus
Norton Internet Security
Browser
Firefox 41.0.1
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