Solved BSOD randomly while computer is idle, BugCheck 1000008E

[pstlpete]

While I would typically just reimage this device, I'm trying to save a little time cause I'm swamped right now. Hopefully you fine folks can see what I'm missing, otherwise I'll just spin up from new image after I finish some memtest passes.

This is a cleanly reimaged ThinkPad T410, fully patched & upgraded with Lenovo recommended updates. Was working without issue before this reinstall. I keep getting the attached BSOD which is very crytpic to me. I'm typically able to determine the driver related toa BSOD and troubleshoot accordingly but this one has me stumped.

 

[koolkat77]

Welcome

May I know the exact size of your hard drive?

Wrong BugCheck!

http://carrona.org/bsodindx.html#0x1000008E

 

[pstlpete]

250GB HITACHE FDE

Default Lenovo image partitioning:

C:\

232215551 KB total disk space.
48337820 KB in 101928 files.
55624 KB in 29944 indexes.
0 KB in bad sectors.
256003 KB in use by the system.
65536 KB occupied by the log file.
183566104 KB available on disk.

4096 bytes in each allocation unit.
58053887 total allocation units on disk.
45891526 allocation units available on disk.

Q:\ (recovery partition)

10752183 KB total disk space.
5684124 KB in 18 files.
24 KB in 18 indexes.
0 KB in bad sectors.
54255 KB in use by the system.
53248 KB occupied by the log file.
5013780 KB available on disk.

4096 bytes in each allocation unit.
2688045 total allocation units on disk.
1253445 allocation units available on disk.

Ran chkdsk /r but found no issues.

memtest86+ ran 22 successful passes overnight; no failures.

 

[koolkat77]

Okay, is your hard drive running out of space? and any BSoDs so far?

 

[pstlpete]

Okay, is your hard drive running out of space? and any BSoDs so far?

Please see the stats I already posted:

183566104 KB available on disk.

there is no space issue - it is a cleanly imaged system. The BSODs are all included in my attachment. They are always the same fault as you can see, but I cannot decipher them as I would normally.

 

[koolkat77]

183566104 KB available on disk.

there is no space issue - it is a cleanly imaged system. The BSODs are all included in my attachment. They are always the same fault as you can see, but I cannot decipher them as I would normally.

Sorry about that.

What antivirus are you using?

 

[pstlpete]

What antivirus are you using?

Webroot SecureAnywhere - same policy applied to this device as to 135 other endpoints and no similar BSODs on anything else.

So no one knows how to drill down into:

FOLLOWUP_IP: 
nt!PspGetRateQuotaEntry+1b
830c2ee9 8b484c          mov     ecx,dword ptr [eax+4Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!PspGetRateQuotaEntry+1b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

It seems related to some service that's running, but how can I determine which?

 

[pstlpete]

I'm going to cut bait and reimage with our standard Win7 x64 image.
not really sure why x86 was used for this one.

Thanks for your help.

 

[koolkat77]

Please uninstall Webroot SecureAnywhere (at least to test)
Install MSE (Microsoft Security Essentials) instead.
:ar: Microsoft Security Essentials - Free Antivirus for Windows

Keep us posted of further BSoDs