BSOD referencing iaStor.sys. Running Win 7, 64-bit.

Come to think of it, I really cannot remember the last time I crashed while running on the battery...

Perhaps I misunderstood then. I thought it BSODs on battery and on AC, just less frequently on battery.

Does it crash only when the AC is connected and not on battery? If that's the case, then I apologize to everyone.

I'm going to let this stew for a bit.

If you do get a BSOD while running on battery only, please post the information.

If you don't get a BSOD for a week or more, then it's time to take the machine to a shop, have them test the power block, the power jack, and the motherboard.

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Kenin,

It would benefit members if you could post some screen shots of the Intel Rapid Storage Technology (IRST) utility
IRST User Guide

This is mostly a "look but don't touch" request. If in doubt, hit the cancel button.
The only real operation is the 2nd to last bullet - verify.

Start menu > Intel > Intel Rapid Storage Technology
  1. Help button > About button
    Close the help window
  2. Main Window > Status
    There should be two devices with green checkmarks - these are RAID (mSATA cache and HDD)
    You can click on the devices and that should show the manage window for that device
    If not, see what the manage button presents
  3. Main Window > Manage
    There's not a good explanation in the manual, but I suspect the Verify and Repair option is under manage.
    You have two choices
    Verify Only
    Verify and Repair

    I was trying to figure out how to check the RAID pair and this looks like the place to do that.
    Please run a Verify Only pass on both the mSATA and HDD
    - you might not have to do both since they are RAID, but the manual isn't precise
    If any errors are reported, post the information presented.
    I'm not 100% sure that you want to run the Repair, the information from the Verify will guide that decision.
  4. Main > Preferences
    There's noting about this in the manual, so just post what shows up. We can drill down later if necessary.

Thank you for all of your help - I've refreshed old memories and learned new things about IRST from this exercise.

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
I am holding my breath right now. Last night, I downloaded the 13.1.0.1058 IRST driver. I am on AC power, and I have not crashed in about 35 minutes. This is the most progress I have seen yet. I really do not want to jinx things, so I'll probably leave it alone for now. I will keep you guys posted... *crossing fingers*
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i5-3210M CPU @ 2.50 GHz
Memory
8 GB
Antivirus
avast! Free Antivirus
Browser
Mozilla Firefox 30.0
13.1.0.1058 IRST - only downloaded or installed?

I've put the reinstall without IRST on hold until it's determined if the BSODs are hardware related
(run on battery only for a week or two - Zero crashes most likely means a short in the power jack)

When you get the chance it would still be helpful to see the IRST utility screens. No rush, we're in a wait and see mode.

You'll have to take a breath sooner or later ;)

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Sorry, yes. I installed that IRST driver, and things are STILL going well, both on power or battery!

This weekend, I'll see about posting the screen shot you requested!

--K
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i5-3210M CPU @ 2.50 GHz
Memory
8 GB
Antivirus
avast! Free Antivirus
Browser
Mozilla Firefox 30.0
Great news, Kenin.

Hopefully your machine runs well for the long run, if not.... you know where we are.

No rush on the screen shots, when you get the chance.

Thanks

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Hello! Things are still going fine, regardless of AC or battery power! If it continues another few days, I'll have to see about a few things. Disk Cleanup, saving a system image, and perhaps making some kind of back-up...

Anyway, I was just in a "look but don't touch" mode, so I'll provide some screen shots along the way here.

This is my Status screen.

View attachment 326218

This is my Manage screen. Even with their Help instructions, I could not find anything to do with Verify or Repair. Weird... (I did click the "Advanced" pull-down option to show any more potential goodies.)

View attachment 326219

Anyway, things are still going well! I'll be back to check in, but I wanted to give a huge thanks to all who helped me along the way!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i5-3210M CPU @ 2.50 GHz
Memory
8 GB
Antivirus
avast! Free Antivirus
Browser
Mozilla Firefox 30.0
I hope it continues to work well for you, even though Slartybart did all the work.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Excellent news Kenin and you are most welcome
... AC power was a perplexing component of trouble shooting.

A few refs for things you mentioned:

http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

Pretty much anything you want to do on win7 is covered by one or more threads in the
Tutorials subforum.
http://www.sevenforums.com/tutorials/91-welcome-windows-7-forums-tutorial-section.html
http://www.sevenforums.com/tutorials/257-windows-7-tutorial-index.html

Thank you very much for posting the screen shots of the IRST utility.

RAID0 (cache)
SATA array
Acceleration enabled - device=mSSD

Now all I have to do is figure out what that really means :)

@Steve (essenbe),
Kenin did all the work, I was but a student learning along the way :geek:

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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