BSOD when rendering in Premiere Pro CC

spektr

New member
Local time
1:16 PM
Messages
1
I am getting BSOD while rendering even short videos on the pretty low quality. Problem appeared just few days ago, it causes some problems though. Computer crashes in the middle of rendering process.
There was no recent changes made to the system.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sony VAIO EA Series (VPCEA636FM/V)
OS
Windows 7 Home Premium 64bit
CPU
2.20 GHz
Memory
4 GB
Graphics Card(s)
Radion
Antivirus
Bitdefender
Browser
Chrome
Hello spektr and welcome to Sevenforums! :)

Although no BitDefender driver was specifically named as the probable cause in any of the BSOD dumps, the process listed was vsserv.exe, which is in fact BitDefender. This does not guarantee that BitDefender is the culprit, but it is a good place to start.

The bugcheck on both BSODs was the same - 0x4a - thread is transitioning back to user mode with an invalid IRQL.

Remove BitDefender - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Re-boot upon completion.

If you haven't done so already, run the Zone Alarm removal tool to assure all remnants are gone - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

And install MSE as a replacement for the time being:
Microsoft Security Essentials - Microsoft Windows

Cheers! Boris :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
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