Solved BSOD while randomly browsing the internet using IE

benmaster7771

New member
Local time
1:40 PM
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2
Hey everyone, been getting random BSODs on Windows 7 Home Premium 64 bit. Just surfing the web on Internet Explorer and it keeps happening out of nowhere. I've attached the requested zip file to the post. Thanks in advance.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64 bit
All of your dumps are 0x116 which point to a problem with the GPU. Looking at your driver it's really old and needs updating. Visit the support page for your machine, download the latest ATI driver and save it to your desktop.

Download DDU and follow http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800c5ee010, fffff880048d444c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/COLOR]
Probably caused by : atikmpag.sys ( atikmpag+744c )

Followup: MachineOwner
---------

0: kd> lmvm atikmpag
start             end                 module name
fffff880`048cd000 fffff880`0491d000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=Red]Wed Jun 01 02:19:13 2011[/COLOR] (4DE59391)
    CheckSum:         0005307F
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
All of your dumps are 0x116 which point to a problem with the GPU. Looking at your driver it's really old and needs updating. Visit the support page for your machine, download the latest ATI driver and save it to your desktop.

Download DDU and follow http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800c5ee010, fffff880048d444c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/COLOR]
Probably caused by : atikmpag.sys ( atikmpag+744c )

Followup: MachineOwner
---------

0: kd> lmvm atikmpag
start             end                 module name
fffff880`048cd000 fffff880`0491d000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=Red]Wed Jun 01 02:19:13 2011[/COLOR] (4DE59391)
    CheckSum:         0005307F
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

All solved, thank you!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64 bit
You're welcome, if you have any other issues be sure to let us know. :thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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