BSOD, win32k.sys, ntoskrnl.exe, tabbing in and out of games crash

swiftwinter

New member
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2:14 AM
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5
This computer is brand new and just over a week old, and when playing a game, upon either tabbing out, or back into the game after having been tabbed out, I sometimes get BSOD. For example, I was playing Metro 2033, then I tabbed out and open Chrome to look up something, then when I tabbed back into the game, I was greeted with a BSOD. Using BluescreenViewer to see the minidump files, the issues seem to be caused by win32k.sys and ntoskrnl.exe. Just wanna figure out why this is happening and I'm worried if it's my hardware. To my knowledge all drivers are properly updated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i5 4670k8GB (2x4GB) Corsair VengeanceGigabyte GTX 760 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium x64
CPU
Intel Core i5 4670k
Motherboard
Gigabyte GA-Z87X-UD3H
Memory
8GB (2x4GB) Corsair Vengeance
Graphics Card(s)
Gigabyte GTX 760 2GB
Hard Drives
1TB 7200rpm Seagate Barracuda
Antivirus
Avast
Browser
Google Chrome
AppleCharger.sys Tue Feb 19 10:17:09 2013 (5122FCC5)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - (uninstall to test)
Driver Reference Table - AppleCharger.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Replace Avast! with Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Check for heating issues using Speccy or HWmonitor

Upload a screen shot: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Install all updates including Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

Keep us posted.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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