Solved BSOD worker_thread_returned_at_bad _IRQL

[hjimbob]

Keep getting BSOD at seemingly random times (no particular program is triggering it that i can see)

 

[koolkat77]

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

 

[hjimbob]

Here's the msinfo32 file. hope this helps

 

[hjimbob]

and the .nfo

thanks

 

[koolkat77]

Thanks.

This should be an easy fix. *Fingers crossed*

All your dumps come with BugCheck E1 which is common where McAfee is present.

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.

• How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
• McAfee Removal Tool - McAfee Uninstaller

:note: I see that you have already installed Microsoft Security Essentials and running two antiviruses will create issues anyway.

• is it bad to run multiple antivirus programs?

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

• 
  1. Microsoft Security Essentials - Free Antivirus for Windows
  2. Malwarebytes - Free
  3. http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

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Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files:

• 
  1. Click on the rb:
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

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Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

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Free up the start-up, nothing except the antivirus is usually needed:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

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Go to this link and get all latest drivers it will find for your system:

• Intel® Driver Update Utility

Post back results & we'll do more troubleshooting if needed.

 

[koolkat77]

Did the steps above help?