BSODs and freezing

[trolol]

Hello

I built a new computer a few months back and it has been working fine. However, couple days ago the computer has started to give me BSODs and after these crashes it also started to freeze up very often.
Yesterday the computer only crashed and froze once, but today i have gotten 5 bsods and it has frozen up over 7 times.
The BSOD error messages have been varying.

this is my current setup running on windows 7 64bit home premium

AMD Phenom II X4 965 Processor 3.4 ghz

Asus M4A79XTD EVO motherboard

Radeon HD5770 graphics card

2 sticks of 2gb ddr3 ram

Minidump files of yesterday and today below. Hope someone can help. Thanks.

 

[ttran]

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION http://www.carrona.org/bsodindx.html#top

Usual causes: System service, Device driver, graphics driver, ?memory
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA http://www.carrona.org/bsodindx.html#top

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED http://www.carrona.org/bsodindx.html#top

Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

I suspect the video driver, it was blamed in several crash dump files. I would recommend you to download and install fresh copy of it. The stop code in which it was blamed is 50, which is usually hardware related.
Please run this free video stress test: http://www.carrona.org/furmark.html (Instruction)

Your Rt64win7.sys, which is Realtek Ethernet driver , was blamed, please download and install fresh copy of it

One of the stop code ffffffc000005, which is potentially to be memory corruption, please download third party called memtestx86, burn it to CD using iso recorder ISO Recorder v3 , and let it run for at least 5 passes.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+10ce7 )

Followup: MachineOwner
---------
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
---------
BugCheck 50, {fffffffffff97140, 1, fffff88004a0c0a0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Could not read faulting driver name
Probably caused by : atikmdag.sys ( atikmdag+3640a0 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff9600014e177, fffff88007225010, 0}

Probably caused by : win32k.sys ( win32k!xxxCallHook2+10b )

Followup: MachineOwner
---------
BugCheck 1000007E, {ffffffffc0000005, fffff88004a29089, fffff88001f2e9e8, fffff88001f2e250}

Probably caused by : atikmdag.sys ( atikmdag+364089 )

Followup: MachineOwner
---------

Run system file check: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know if you need help

Tuan

 

[ttran]

Also, update these drivers:

wacommousefilter wacommousefilter.sys Sat Feb 17 01:12:17 2007 (45D5F401) [COLOR=Blue]Wacom(tablet) Mouse Filter[/COLOR]
WacomVKHid WacomVKHid.sys Fri Feb 16 06:10:54 2007 (45D4E87E) [COLOR=Blue]Wacom(tablet) HID filter[/COLOR]
asusgsb  asusgsb.sys  Thu Sep 27 20:14:50 2007 (46FBACCA) [COLOR=Blue]ASUS Virtual Video Capture Device Driver
[/COLOR]

 

[trolol]

Hi again

Thank you for your help. I've been a bit busy so doing all this took a while. I updated all the drivers you suggested and i ran all the tests and didn't get any errors or crashes. Didn't really know what to do with the Furmark, i just did the stability test and it went fine.
I haven't gotten any BSOD's after the updates, but a couple hours ago my other monitor started flashing a bit and 20 seconds after that the computer froze up again. Also 30 minutes ago it just rebooted itself for no reason.
I thought that the sudden rebooting could mean that the temperatures are too high, but the GPU is at around 50-53 celcius in idle and CPU is around 47-51, so I don't think that can be it.
What do you think?

 

[ttran]

That's why I wanted you to run Furmak test. It is free video stress test. Because in the dmp earlier, I saw that ATi driver was blamed. First thing you wanna try is to reinstall ATi card driver. Make sure to remove old driver before installing new one. Then, run the Furmak test and let us know if anything unusual occur.

Hope it's help

Tuan

 

[trolol]

but I said I already removed old ATI drivers and installed the new one and then did the furmark test, and nothing unusual occurred. Or am i missing something here?

 

[ttran]

sorry I missed that.
Please run system file check:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

What antivirus software are you using? Have you used memtestx86 or different one?

Regard,

Tuan

 

[trolol]

Had to open up my laptop because now the computer is giving me constant freezing when i log on windows.

And yeah i did SFC /SCANNOW and memtest86. No errors were found.

Im not using any antivirus software at the moment besides that windows defender.

 

[ttran]

Can you boot into safe mode
In case faulty drivers cause computer unable to start up, u can try this:

To resolve an error caused by a faulty device driver, system service, or BIOS

• Restart your computer.
• Press F8 at the character-based menu that displays the operating system choices.
• Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.

 

[trolol]

Uh, sorry had to go for a bit.

Even safe mode freezes up. F8 only displays the boot menu? no options like that there.

Now i got a STOP: 0x0000001E bsod again

 

[Jonathan_King]

Please follow these instructions and post the results here: BSOD Kernel Dump & System File Collection - jcgriff2.com

Did you update the Realtek Ethernet driver?

 

[ttran]

In addition to Jonathan's advise, I would also recommend you to run hard drive diagnostic (one of team members in BSOD team suggested me that).
HD Diagnostic (Instruction)
Go to your hard drive manufacture's site to download their diagnostic tool.

As I mentioned earlier, this can be hardware that come into play, therefore it never hurt to try every possible things.

Regard,

Tuan

 

[trolol]

Hello again

Took a while, because i found out that after a crash/freezing the only way to make it stop is to turn off the computer for like 30+ minutes, then it works fine again for some time.

I did the test Jonathan linked me to. I tried it twice and first time gave me a bsod, second time the monitor displayed weird color errors and froze up. And yes i updated the realtek driver today.

Haven't done the HD diagnostic yet.

I attached todays minidumps below.

First two came before i could even reach windows.

Third when the system file collection thing was running.

Fourth when i was zipping up the other three..

 

[Jonathan_King]

I suspect a heat problem now. Could you please test and post your temps using Speedfan?

SpeedFan - Access temperature sensor in your computer

 

[trolol]

sheesh.. After a reboot I got an error message saying no graphics card detected or that the device/driver isn't working properly. I uninstalled and reinstalled the newest, no effect. Then i uninstalled the driver and installed the old one, no effect. I guess the card is messed up.

 

[trolol]

Temp1: 45C
Temp2: 40C
Temp3: -128C
Core: 47C

I've already monitored the temperatures when my gpu still worked...

gpu was around 50-52C while not doing anything and around 60C while playing. Never noticed anything special about the temps.

 

[Jonathan_King]

I just ran the dmps.

The dmps don't give any cause for sure, but these ones seem to suggest a failing/overheating video card. Looking at the other evidence, I still recommend using Speedfan to test the temps.

Your ASUS Virtual Video Capture Device Drivers are out of date. Please install the latest version.

asusgsb.sys  Thu Sep 27 09:14:50 2007 (46FBACCA)

There is one other outdated driver:

ATKDispLowFilter.sys Tue May 13 23:03:13 2008 (482A5671)

It appears to be an Asus related Display driver, which may also account for the dxgmms1.sys BSOD.

Please update that to the latest version.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 07:22:23.391 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:32.076
BugCheck 1E, {ffffffffc0000005, fffff80002bb94ee, 1, 893}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  opera.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 11:20:39.819 2010 (UTC - 4:00)
System Uptime: 0 days 1:39:15.879
BugCheck 1000007E, {ffffffffc0000005, fffff88003f33285, fffff88003d00918, fffff88003d00180}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiWaitForSchedulerEvents+1c5 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 12:52:47.314 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:04.626
BugCheck 3B, {c0000005, fffff80002a90805, fffff8800a65a680, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  opera.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 05:10:15.031 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:46.717
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : hidusb.sys ( hidusb!HumReadReport+13f )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  SmartDoctor.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[Jonathan_King]

Sorry I missed your last 2 posts while typing mine.

If you have another video card you can test, please do so.

 

[trolol]

Nope, sadly i don't have another video card around. I find this really strange that the cause could be gpu overheating because I never even saw the gpu's temperature go over 65 except while doing the furmark test, which went fine and didn't crash my comp or anything. even when the computers freezing and crashing was constant and i monitored the gpu temperature was only around 55-62.

 

[Jonathan_King]

Heat is only one cause of hardware problems. There is a good chance the card is physically failing, and in need of replacement.

See if you can buy a new video card from a place that will allow you to return it if you don't need it.