BUGCODE_USB_DRIVER random BSOD

x666x

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Hey guys

I've attached all logs and am really fed up of this problem. It is mostly random because it occurs when no usb are connected and also when usb are connected. Sometimes also when adjusting the laptop lid which I'm sure has nothing to do with this.

All help appreciated
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP530U4E-S01
OS
Professional x64 7601 - SP1
CPU
i5 3337U
Memory
4GB
Graphics Card(s)
Radeon 8700 Series
Screen Resolution
1366x768
Hello and welcome MUFT mate first of all please follow this
SYSTEM SPECS
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs - Windows 7 Help Forums
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
(pretyped to save time)

Now before ewe go any further have you updated the USB drivers and have you git any USB connected devices.
In your problem devices there is a webcam that is disabled has the software fo it been installed
Typically the dunp here

Code:
[COLOR=Red]BugCheck FE[/COLOR], {8, 6, 5, fffffa8007c9c160}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*** WARNING: Unable to verify timestamp for [COLOR=Red]USBPORT.SYS[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for USBPORT.SYS

It is usually associated with a Windows update and you could try a system restore back before the trouble began

But the system specs is really firrst cab off the rank please.

I suppose you could try these too after that is done
[FONT=Arial, sans-serif]http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html[/FONT]
[FONT=Arial, sans-serif]http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f switch and if this does not make any improvement then just run this switch instead /r in the command line as per Option2 [/FONT]
[FONT=Arial, sans-serif]Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary[/FONT]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I disabled the cam as it stopped the sudden detection sounds, it has been faulty for a while now. It was a weird problem. When I connect a USB device I get the error sound first then the detection sound which tells me something is wrong with the USB. I have no system restore and honestly this problem has been happening for almost a year now so..

I have run disk check and scannow with no problems detected in the past week. Should I run it again?

I have looked for USB driver updates but didnt know what to look for which is why I ended up here.
----------------------------------------

EDIT: Also, I am not able to adjust brightness despite trying different versions of HD 4000 driver.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP530U4E-S01
OS
Professional x64 7601 - SP1
CPU
i5 3337U
Memory
4GB
Graphics Card(s)
Radeon 8700 Series
Screen Resolution
1366x768
Hmm well I am having a problem getting any sense out of the Samsung site as I wanted to link the drivers for that machine and all I ma getting is to contact them?? which is really a bit weak.

Have you got link for that machine by any chance if could you post it because the site I get is based in Hong Kong and often sites for other countries let you do different things,

Now what I would have done is to say update the USB drivers for that machine so if you ahe access to them do that first.

The SFC is often best run for three scans try that also.

Can you also look in the Device Manager for any devices that have a yellow triangle against them please.

I would also run these
[FONT=Arial, sans-serif]http://www.superantispyware.com/ [/FONT]
[FONT=Arial, sans-serif]http://www.malwarebytes.org/products/malwarebytes_free/ [/FONT]
[FONT=Arial, sans-serif]http://www.bleepingcomputer.com/download/adwcleaner/[/FONT]
[FONT=Arial, sans-serif]ADW download from bleeping computer delete any rubbish found with the malware scans[/FONT]
[FONT=Arial, sans-serif](NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)[/FONT]


[FONT=Arial, sans-serif]Now the HD driver I am assumig you mean the Intel one?? if not then use the top one from here[/FONT]
[FONT=Arial, sans-serif]https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 [/FONT]
Now in your specs too is a reference to AMD Radeon graphics so if the machine which I cannot find specs properly on has a dual graphics system then got to this site and use the auto detect option because there is no driver download for the one in your specs http://support.amd.com/en-us/download


But lets try getting the bug out of the USB stuff fixed first.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP530U4E-S01
OS
Professional x64 7601 - SP1
CPU
i5 3337U
Memory
4GB
Graphics Card(s)
Radeon 8700 Series
Screen Resolution
1366x768
Hmm could be the screen too I suppose:( just how old is that machine??
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hmm could be the screen too I suppose:( just how old is that machine??
Around 4 years old and am using the latest Intel HD driver. Never mind that though, the BSOD happened again. I think it is something with the lid disturbing some hardware inside because at certain positions it is bound to happen almost certainly.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP530U4E-S01
OS
Professional x64 7601 - SP1
CPU
i5 3337U
Memory
4GB
Graphics Card(s)
Radeon 8700 Series
Screen Resolution
1366x768
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