C:\Users\Mary\AppData\Local\Temp\WERD4FC.tmp.WERInternalMetadata.xml

Mary

New member
Local time
5:16 AM
Messages
5




please can someone help me.i am desperate i want to run some Cd's but this error keeps cropping up
C:\Users\Mary\AppData\Local\Temp\WER16FC.tmp.mdmp

C:\Users\Mary\AppData\Local\Temp\WERD4FC.tmp.WERInternalMetadata.xml

Please please can anyone tell me how to fix it in an easy terms as i do not understand computers that much.
Thank you so much




 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell
OS
64 bit windows 7
That looks an awful like malware. Report back on what AV your are using. In the meantime;

1. Reboot into Advanced Boot Options and select Safe Mode with networking.

2. Download the free version of Malwarebytes Antimalware. Install it but Do NOT select the trial. Let it update and then run a full scan.

3. Report back with your AV and the results of your scan.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
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